High-Volume Server with Customer Focus
Resume:
Summary
Efficient and customer-focused server with 7 years of experience across high-volume restaurants, including Carrabba's and The 3 Fisherman. Skilled in multitasking, guest relations, and beverage preparation, with proven ability to collaborate with diverse teams. Experienced in food safety, cash handling, and maintaining organized, welcoming environments to ensure exceptional dining experiences.
Work authorization
Authorized to work in the US for any employer
Work experience
Server
The 3 Fisherman Restaurant • Fort Myers, FL
March 2026 to Present
• Delivered friendly, attentive service to guests in a fast-paced environment, ensuring accurate order taking and clear communication of food allergies to the kitchen.
• Ensured guest satisfaction by promptly delivering beverages and meals, checking on tables, and addressing any additional needs throughout the dining experience.
• Processed credit card and cash transactions efficiently, maintaining accuracy and professionalism while collaborating closely with hostesses, bussers, and kitchen staff.
• Maintained a clean and organized restaurant environment by working collaboratively and upholding high standards of cleanliness and organization during busy shifts.
Server
Carrabba's Italian Grill • Hunt Valley, MD
November 2024 to April 2025
• Provided friendly, attentive service in a fast-paced restaurant, accurately taking orders and communicating food allergies to the kitchen to ensure guest safety.
• Delivered food and beverages promptly, checked on guests to ensure satisfaction, and efficiently handled credit card and cash transactions for smooth service.
• Maintained a clean and organized section by sweeping, filling oils, and rolling silverware, collaborating with hostesses, bussers, and food runners for seamless operations.
• Enhanced guest experience by opening wine bottles tableside and pouring for hosts, demonstrating professionalism and strong customer service skills.
Special Education Assistant
Dulaney High School • Cockeysville, MD
August 2022 to June 2024
• Supported special needs students through one-on-one assistance, participating in classroom activities such as gym and music to encourage engagement and inclusion.
• Assisted teachers by printing materials, escorting students, and maintaining classroom organization, ensuring a supportive and efficient learning environment.
• Helped students complete makeup work and practical life skills, such as writing addresses and mailing letters, fostering independence and academic growth.
• Built positive relationships with students while maintaining professionalism, demonstrating flexibility and adapting quickly to diverse behavioral and developmental needs. Jackie Klein
*********@******.***
Cape Coral, FL 33914
Starbucks Barista
Starbucks • Timonium, MD
June 2022 to September 2022
• Prepared a variety of coffee beverages, refreshers, and food items, mastering drive-through operations and maintaining clear communication with coworkers.
• Maintained a positive attitude and strong work ethic in a high-paced environment, contributing to efficient team performance and customer satisfaction.
Server
The southern kitchen
February 2022 to April 2022
• Developed foundational serving skills by working multiple positions, including server, host, to-go orders, and bussing, in a minimally staffed environment.
• Ensured guests had a positive dining experience by providing attentive service and fostering a welcoming atmosphere in a high-paced restaurant setting.
Hostess
The Greene Turtle • Hunt Valley, MD
May 2021 to March 2022
• Maintained a positive attitude while welcoming guests and seating them according to proper rotation, ensuring efficient table management.
• Handled phone calls and to-go orders, accurately packaging orders and assisting servers with additional needs to support smooth restaurant operations.
Hostess/Busser
The manor tavern • Monkton, MD
July 2019 to May 2021
• Welcomed guests with a positive attitude, managed reservations and phone calls in a high-paced fine dining environment to optimize guest flow.
• Worked as a busser by cleaning and resetting tables quickly, enabling faster seating and improved guest turnover during peak hours.
• Supported restaurant operations by cutting bread, delivering it to tables, and bringing ice to bartenders, ensuring timely service for both guests and staff.
Education
High school
Dulaney High School • Jacksonville, MD
August 2016 to May 2020
Skills
Childhood development Drink service Food service cashier experience Behavior management Classroom experience High school teaching Food hygiene Educational support role experience Cash register operations Childcare Food allergy communication Dependability Dog walking Closing sales Phone customer support Food Preparation Order taking Classroom behavior management Verbal communication (child communication methods) Problem-solving Negotiation Classroom management Pet care Seafood Classroom responsibilities management Guest services Writing skills Friendly demeanor Customer complaint resolution Elementary level tutoring experience Communication skills Beauty & cosmetics sales Customer communication Social media platforms Hospitality Classroom teacher experience Food safety Cash handling Behavior management for students with special needs Educational compliance and regulation understanding Retail math Microsoft Word Food service Coffee experience Call center experience Product demos Food sanitation practices Phone answering Sales Infant care Organizational skills Restaurant experience Handling customer inquiries Processing cash transactions Toddler care Tutoring Espresso coffee making Microsoft Outlook Computer operation Technical troubleshooting support Nannying Working with people with developmental disabilities Customer support Experience with individuals with mental health conditions Customer relationship building Individual consumer customer service Fine dining experience POS Food industry Autism spectrum disorders support Guest relations Education instructor experience Sales presentations Fashion retail Literacy education Phone communication Basic math Beverage preparation Serving Attention to detail Beverage service Table cleanliness maintenance Food server experience Microsoft Excel Animal restraint Cash register Team motivation (leadership skill) Italian cuisine Maintaining an organized workspace Professionalism Customer engagement Time management Windows
Experience with individuals with neurodevelopmental disorders Tutoring special needs students Reservation management Customer relationship management Direct instruction In-person customer service Espresso machines Bussing Outdoor work Front desk Lesson planning Experience with children Phone etiquette Nonverbal communication (child communication methods) Food handling Math Working with students Customer inquiry handling Food running Small business owner customer support experience Leadership Customer service Clear verbal communication Multitasking Wine knowledge Computer skills Productivity software Office experience Casual dining experience Call center agent experience Microsoft Office Upselling Retail sales Greeting customers POS systems Positive interaction facilitation Order entry Payment processing Cashiering Appointment scheduling OpenTable Early childhood general education teaching experience - Early childhood general education teaching experience
(1-3 years)
Early childhood education Dog handling Animal handling Teaching Teamwork Engaging lesson design (student motivation techniques) Animal care Languages
English
Certifications
Driver's License
Additional information
I'm very good with working with other people and customers. I’m a hard worker who loves to work. I’ve worked in the restaurant industry for 7 years now and have a lot of customer service skills.
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