Executive Administrative Assistant and Operations Support

Kimberly Quiroz

EXECUTIVE AND ADMINISTRATIVE PROFESSIONAL

Tucson, Arizona 85653 520-***-****

PROFILE

Executive and administrative professionals with more than 20 years of experience supporting senior leaders, public-sector teams, educational operations, and customer-focused organizations. Skilled in executive scheduling, meeting and event coordination, board communications, confidential records, project follow-through, and cross-functional collaboration. Recognized for sound judgment, accuracy, professionalism, and calm execution in fast-paced environments. U.S. Air Force veteran.

AREAS OF EXPERTISE

Executive Support • Calendar and Meeting Management • Board Communications

Project Coordination • Event Planning • Confidential Records

Stakeholder Relations • Travel Coordination • Office Operations

Microsoft Office • Google Workspace • CRM and Database Systems

PROFESSIONAL EXPERIENCE

Executive Assistant Tohono Chul Botanical Gardens Tucson, AZ

Jul 2026–Present

Provide high-level administrative and project support to executive leadership, managing calendars, meetings, priorities, correspondence, and organizational follow-through.

Coordinate executive, board, staff, donor, volunteer, and community meetings and events, including agendas, materials, logistics, minutes, and action-item tracking.

Prepare polished executive communications, presentations, reports, briefing materials, and detailed meeting documentation for internal and external audiences.

Support major organizational initiatives, including strategic planning, donor and VIP engagement, public programs, campus projects, retail operations, and private-event development.

Serve as a central liaison among leadership, board members, staff, contractors, vendors, and community partners while handling sensitive information with discretion.

Administrative Assistant City of Tucson Police Department Tucson, AZ

May 2023–Jul 2026

Provided comprehensive administrative support to command staff and sworn personnel, coordinating schedules, meetings, travel, confidential reports, and official correspondence.

Maintained personnel files, shift bids, squad assignments, departmental databases, and records in accordance with policy and confidentiality requirements.

Served as a liaison among internal divisions, City departments, outside agencies, and vendors to support clear communication and timely task completion.

Supported onboarding, purchasing and inventory, work orders, facility needs, equipment tracking, and special projects in a fast-paced law-enforcement environment.

PROFESSIONAL EXPERIENCE CONTINUED

Secretary and Office Manager Benson Unified School District Benson, AZ

Jul 2016–Apr 2023

Managed school financial operations, including invoices, deposits, reconciliations, student accounts, tax-credit funds, and district accounts; consistently completed monthly audits with zero errors.

Supported the principal and assistant principal with scheduling, records, communications, student discipline, and parent and staff concerns while supervising five employees.

Managed purchasing and annual inventory for the school and athletic department and maintained compliance with district and State of Arizona safety requirements.

Served as Assistant Athletic Director, coordinating schedules, staffing, travel, event logistics, invoices, communications, and compliance with Arizona Interscholastic Association requirements.

ADDITIONAL EXPERIENCE

Product Support Specialist Garmin Tucson, AZ

Mar 2014–Jul 2016

Resolved technical product inquiries through phone and electronic channels, documented equipment-failure trends, and authorized warranty service when appropriate.

Communicated policy, procedure, and product updates while recommending improvements to products, documentation, and support processes.

Assistant General Manager Staples Sierra Vista, AZ

Oct 2011–Dec 2013

Promoted three times; roles included Customer Service Lead, Sales Manager, and Assistant General Manager.

Directed store operations, opening and closing procedures, banking, merchandising, recruiting, and communication with corporate leadership.

Coached supervisors and associates on sales, customer service, policies, and performance goals to strengthen operational consistency.

Oversaw daily store operations and trained associates in sales techniques, customer service, and policy compliance to support productivity and customer satisfaction.

Resolved complex customer concerns, trained employees, and supported opening and closing, banking, merchandising, and recruiting functions.

Supervised employees, prepared weekly schedules, maintained transaction and inventory records, completed reconciliations, and trained new team members.

Assistant Front End Manager Fry’s Food and Drug Sierra Vista, AZ

Oct 2008–Sep 2011

Improved customer service and operating efficiency through complaint resolution, floor organization, merchandising, and shipment processing.

TECHNICAL PROFICIENCY

Microsoft Word, Excel, PowerPoint, and Outlook • Google Docs and Sheets • PowerSchool • CRM, records, and departmental database systems

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