Human Resources Administrative Coordinator

Robin Brown

843-***-**** • Charlotte, *****, United States • *************@*****.***

www.linkedin.com/in/robin-brown-765bb463

SUMMARY

Results-oriented Human Resources professional with over 10 years of experience in employee relations, compliance, and HR strategy. Proven ability to develop and implement engagement strategies that enhance retention and morale, while advising leadership on complex employee relations issues. Adept at managing recruitment lifecycles, ensuring regulatory compliance, and facilitating training. Committed to aligning HR initiatives with business objectives to foster a positive and productive work environment.

WORK EXPERIENCE

Human Resources Generalist, Gordon Food Service, Concord 2024 – Present

Advise department leaders on disciplinary actions, performance management, and complex employee relations concerns.

Completed the Emerging Leaders Program for professional development and to enhance leadership competencies.

Co-create and implement employee engagement strategies that have significantly improved retention and workplace morale.

Conduct confidential investigations into misconduct, workers' compensation claims, and policy violations.

Collaborate with department directors to align HR strategy with operational needs and business goals.

Facilitate year-round training, including documentation for performance, policy guidelines, and implementation.

Human Resources Professional, Owens Corning Reinforcement Solutions, Concord 09/2022 – 11/2023

Provided support for employees in resolving workplace conflicts through mediation or other appropriate methods.

Developed and implemented human resources programs to improve employee morale, retention, and satisfaction.

Advised managers on best practices in hiring, performance management, compensation, benefits administration, and employee relations issues.

Maintained personnel records according to applicable laws and regulations while updating employee records to support accuracy and compliance.

Recruiting and Governance Manager, ManpowerGroup, Charlotte 08/2017 – 09/2022

Directed a team of 5 recruiters overseeing all recruiting and compliance functions. Ensured all unemployment claims, EEOC complaints, onboarding, retention, training, and orientation initiatives were compliant with regulations.

Partnered with on-site managers to meet client and associate needs, resolving daily operational issues.

Orchestrated the staffing process, including workload allocation, overseeing team activities, and managing the full recruitment lifecycle from intake to orientation. Supervised the coordination and execution of all recruitment phases, including sourcing, screening, candidate presentation, offer negotiation, and background checks. Exchanged recruiting best practices with peers, maintaining accurate and thorough documentation in applicant tracking systems.

Demonstrated a strong understanding of various compliance and regulatory areas. Staffing Supervisor, Bonney Staffing, Salisbury, United States 08/2015 – 06/2017

Supervised and directed a staff exceeding 100 employees across multiple locations. Cultivated and maintained strong partnerships with client management through efficient communication channels.

Engaged daily with client management to ensure staffing needs were met and employee numbers aligned with production targets.

Recruited, screened, and maintained a pool of qualified applicants by utilizing diverse sourcing strategies to fulfill client staffing requirements. EDUCATION

B.S., Health Administration, University of Phoenix, Columbia, United States 01/2009 – 06/2013

SKILLS

Implementation Audits

Compliance Governance

Risk Management Work Force Planning

Training Payroll

Benefits Administration Interviewing

MS Office Proficiency Bullhorn

Workday Oracle

Beeline Management

Verbal/Written Communication Time Management

Customer Service Leave Management

LANGUAGES

English

Native

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