Senior GNOC & Network Operations Engineer

MICHAEL G. MARTINEZ JR.

MICHAEL G. MARTINEZ JR.

Aurora, CO 720-***-**** ******************@*****.***

SENIOR NETWORK OPERATIONS ENGINEER GNOC ENGINEER

PROFESSIONAL SUMMARY

Senior Network Operations Engineer with 7+ years of experience supporting carrier-grade, enterprise, and data center environments. Expertise in GNOC/NOC operations, DWDM transport systems, IP networking, fiber-optic infrastructure, AI/GPU network operations, incident management, network restoration, vendor coordination, and operational excellence.

CORE COMPETENCIES

• NOC/GNOC Operations

• DWDM & Optical Transport

• IP Networking & Routing

• Data Center Operations

• AI/GPU Infrastructure Support

• Fiber Optic Networks

• Incident Management & Service Restoration

• Vendor & Carrier Coordination

• Network Monitoring

• 400G/800G Networking

• CLI Troubleshooting

• Python & Workflow Automation

• Team Training & Mentoring

PROFESSIONAL EXPERIENCE

GNOC Circuit Operations & GPU Engineer TEKsystems (Oracle)

July 2024 – Present Remote

• Support Oracle AI and GPU network infrastructure across complex meshed network topologies.

• Troubleshoot and restore connectivity for 400G and 800G interfaces.

• Collaborate with vendors and engineering teams to resolve critical incidents.

• Develop AI-assisted workflow improvements and train engineers.

NOC Technician II Lumen Technologies

January 2020 – April 2024 Broomfield, CO

• Supported DWDM transport and IP networking infrastructure in a 24x7 environment.

• Monitored subsea cable systems and circuits ranging from 1G to 100G.

• Coordinated restoration efforts with vendors, carriers, and field technicians.

• Managed escalations and customer-impacting incidents.

NOC Technician I Judge Group

January 2019 – January 2020 Littleton, CO

• Supported enterprise network integration and migration projects.

• Monitored and troubleshot IP and transport infrastructure.

• Assisted engineering teams with service restoration and incident resolution.

Leased Wave Test Engineer EmpowerMe / ARRIS (Google)

July 2017 – December 2018 Thornton, CO

• Executed network acceptance testing and leased wave turn-up validation.

• Coordinated field engineering resources and vendor escalations.

• Managed documentation and deployment activities.

KEY PROJECTS

• CircuitOps AI Workflow Optimization

• Vendor Failure Analysis

• HSG Burndown Initiative

• FYV Burndown Initiative

• FASTER Turn-Up Project

CERTIFICATIONS

• CompTIA Network+

• CompTIA Security+

• Cisco CCNA (ICND 1 & ICND 2 Training)

EDUCATION

Bachelor of Science – Computer Information Systems / LAN

Colorado State University Pueblo

Associate of Applied Science – Computer Information Systems / LAN

Pueblo Community College

LANGUAGES

English, Spanish, French, Italian, Russian

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