Project Administrator and Office Support Specialist

Annabella DiLorenzo, Project Administrator

Superior, 80027, United States of America, +1-303-***-****, ******************@*****.***, LinkedIn SUMMARY Highly organized and detail-oriented professional with extensive experience in administrative support and front-desk operations, seeking to leverage strong multitasking and problem-solving skills as a Project Administrator / Office Assistant at HOK. Proven ability to manage multi-line phone systems, coordinate scheduling, process payments, and maintain accurate records. Eager to contribute to smooth project and office operations by providing exceptional support, ensuring efficient workflows, and fostering a welcoming environment for clients and staff.

WORK EXPERIENCE

Wellness Coordinator/ Chiropractic

Assistant

The Joint Chiropractic

05/2024 – 10/2024 Boulder, United States of America Served as the primary contact, fostering a welcoming and professional office environment.

Managed multi-line phone systems, responded to patient inquiries, and facilitated effective communication between patients and providers. Educated patients on wellness plans, chiropractic services, and essential follow-up care.

Coordinated patient scheduling, confirmed appointments, and managed check-in/check-out processes to ensure smooth daily operations. Processed payments, maintained accurate patient records, and assisted with insurance verification and documentation.

Supported chiropractors by preparing patients, setting up treatment rooms, and maintaining a clean clinical workspace.

Monitored and managed office and medical supply inventory to ensure uninterrupted daily functionality.

Front Desk Receptionist/Part time

Phlebotomist

Colorado Center of Aesthetics of Rejuvenation

05/2021 – 10/2025 Westminster, United States of America Welcomed patients and visitors, managed multi-line calls, patient inquiries, and provided information on aesthetic treatments, policies, and procedures. Handled appointment scheduling, provider calendars, patient check-in/out, appointment confirmations, referrals, and office documentation. Verified insurance, processed payments, and updated electronic patient records while maintaining patient confidentiality and adhering to HIPAA standards.

Collaborated with clinical staff to ensure smooth workflow and quality patient care.

Administrative Assistant

Colorado Center of Aesthetics and Rejuvenation

04/2024 – Present Westminster

EDUCATION

University of Colorado Boulder

Bachelor of Arts, Ecology and Evolutionary Biology 01/2021 – 12/2025 Boulder, United States of America SKILLS Front Desk Operations Appointment Scheduling Calendar Management Electronic Medical Records (EMR) Data Entry Microsoft Office Suite (Excel, Word,

Outlook)

Filing & Documentation HIPAA Compliance

Customer Service Verbal & Written Communication

Multitasking Problem Solving

Adaptability Proactivity

Project Administration Microsoft PowerPoint

Initiative Teamwork

Promptness Adobe InDesign

LANGUAGES Spanish (Professional) English (Native)

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