Compassionate Long-Term Care Personal Support Worker

647-***-**** ***********@*****.***

JONES TARH

PERSONAL SUPPORT WORKER (PSW) – LONG-TERM CARE

Toronto, Ontario 647-***-**** ***********@*****.*** PROFESSIONAL SUMMARY

Compassionate and dedicated Personal Support Worker with 6 years of combined healthcare and personal support experience in senior living, residential care, community support, hospital, long-term care, and palliative care environments. Experienced in providing person-centred care to seniors and individuals with diverse physical, emotional, and social needs while promoting dignity, privacy, independence, comfort, and safety. Skilled in activities of daily living, personal hygiene, bathing, dressing, grooming, toileting, mobility, safe transfers, vital signs, documentation, and emotional support. Strong ability to observe and promptly report changes in residents' physical and emotional conditions to nurses and supervisors. Experienced working collaboratively with RNs, RPNs, supervisors, families, and multidisciplinary healthcare teams. CORE QUALIFICATIONS

Personal Support Worker trained with experience in senior living, residential, community, and healthcare settings

6 years of combined healthcare and personal support experience

Experience supporting seniors in long-term care and palliative care environments

Person-centred and resident-focused approach to care

Assistance with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and personal hygiene

Safe lifting, ambulation, positioning, mobility, and resident transfers

Monitoring and recording vital signs

Strong observation skills and ability to recognize and report changes in resident condition

Accurate documentation of care provided and resident information

Emotional support, companionship, reassurance, and respectful communication

Experience supporting residents' participation in recreational and social activities

Strong communication with residents, families, nurses, supervisors, and multidisciplinary teams

Commitment to resident dignity, privacy, confidentiality, independence, and safety

Strong organizational, time-management, prioritization, and problem-solving skills

Ability to work independently and effectively within a multidisciplinary team

Flexible and reliable with varied shift availability

Bilingual in English and French

PROFESSIONAL EXPERIENCE

PERSONAL SUPPORT WORKER

Care First – Senior Living and Community Services, Scarborough, ON 2024 – Present

Provide compassionate, person-centred support to residents and clients in senior living, healthcare, long-term care, and palliative care environments.

Assist residents with activities of daily living and personal care while maintaining their dignity, privacy, comfort, independence, and safety.

Support residents with bathing, dressing, grooming, toileting, personal hygiene, mobility, and other daily care needs.

Apply safe transferring, positioning, lifting, and mobility techniques to promote resident safety, comfort, and independence.

647-***-**** ***********@*****.***

Observe residents' physical and emotional conditions and promptly report changes, concerns, and responses to interventions to the RN, RPN, or supervisor.

Communicate effectively with multidisciplinary healthcare team members regarding resident needs, progress, safety, and care.

Provide compassionate support to residents experiencing challenging or sensitive situations, demonstrating patience, empathy, reassurance, and respect.

Maintain resident privacy, confidentiality, dignity, safety, and trust while providing care. PERSONAL SUPPORT WORKER

Queen Estate Retirement Home, Toronto, ON 2022 – 2024

Assisted residents with personal hygiene and activities of daily living, including bathing, dressing, grooming, toileting, and changing bed linens.

Supported residents with mobility, lifting, ambulation, and safe movement while following appropriate care practices.

Monitored residents' vital signs and promptly reported abnormalities or changes in condition to the supervisor.

Built positive relationships with residents through patience, empathy, respect, and compassionate communication.

Protected residents' privacy, confidentiality, dignity, and social well-being while providing personal care.

Encouraged residents to participate in recreational and social activities, including reading, games, and interaction with other residents.

Provided care and support in a manner that promoted resident comfort, independence, safety, and quality of life.

PERSONAL SUPPORT WORKER

Senior People's Resources, North Toronto, ON 2021 – 2022

Provided companionship and emotional support to clients experiencing isolation or loneliness.

Engaged clients in meaningful conversation and encouraged participation in outings and community activities.

Assisted with medication administration as prescribed and within assigned responsibilities.

Accompanied clients to appointments and provided transportation assistance when applicable.

Documented care provided and promptly reported concerns or changes in client condition.

Supported clients through challenging periods with compassion, patience, empathy, and respect. REGISTERED NURSE

General Hospital Douala, Cameroon 2018 – 2022

Provided comprehensive nursing care to patients across multiple hospital units, including the Intensive Care Unit (ICU).

Assessed patient conditions, monitored vital signs, and documented medical histories and clinical observations.

Administered medications and treatments as prescribed.

Performed wound care and supported the development and implementation of individualized care plans.

Collaborated with physicians, nurses, support staff, and multidisciplinary healthcare teams to promote patient safety and quality care.

Participated in team meetings and provided patient information to support care planning.

Assisted patients with orientation to staff, their surroundings, and personal care requirements.

Maintained accurate patient documentation and supported continuity of care. 647-***-**** ***********@*****.***

EDUCATION & PROFESSIONAL TRAINING

Personal Support Worker (PSW) — CLI College of Business, Health and Technology — 2023 Safe Management and Behaviour Analysis — CLI College of Business, Health and Technology — 2023 Bachelor of Science in Nursing (BSc Nursing) — University of Buea — 2018 Nursing Assistant Diploma — St. Louis Bio-Medical Sciences College, Bamenda — 2012 CERTIFICATIONS & ADDITIONAL TRAINING

Gentle Persuasive Approaches (GPA) – Dementia Care

CPR & First Aid — 2025

Food Handling — 2025

WHMIS — 2025

Medication Management and Health & Safety Awareness — 2024

AODA Training — 2024

Child Development/Disabilities — 2024

KEY LTC SKILLS

Resident-Centred Care Long-Term Care Palliative Care Personal Hygiene ADLs Safe Transfers & Mobility Ambulation Vital Signs Resident Safety Documentation & Reporting Dementia Care Emotional Support Privacy & Confidentiality Teamwork Multidisciplinary Collaboration Recreational Activities Communication Cultural Sensitivity

REFERENCES

Available upon request.

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