Operations & Supply Chain Industrial Engineer
Resume:
CONTACT
************@*****.***
Damascus, Syria
CORE COMPETENCIES
• Operations Management & Process
Improvement
• Team Leadership & Development
• Warehouse & Inventory Management
• Logistics & Transportation
Coordination
• Demand Planning & Forecasting
• Procurement & Supplier Negotiation
• Risk Management & Contingency
Planning
• Customs, Import & Trade Compliance
SYSTEMS & TOOLS
• ERP: SAP IBP, AWS IBP, Oracle SCM,
MS Dynamics 365
• Analytics: SQL, Power BI, MS Excel
(Advanced)
• Methods: Lean Six Sigma (DMAIC),
Kaizen, Value-Stream Mapping, Root-
Cause Analysis
• PM: KPI Tracking, MS Project, Visual
Management
EDUCATION
B.Sc. Industrial Engineering
Alfaisal University
2015 – 2020
CERTIFICATIONS
APICS CSCP — Certified Supply Chain
Professional (in progress)
Lean Six Sigma — Yellow Belt
KEY PROJECT
Waste & Downtime Reduction —
PepsiCo, Riyadh Plant
8-month Lean Six Sigma (DMAIC)
project: value-stream mapping and
Kaizen events that measurably cut
material waste and improved machine
uptime.
LANGUAGES
• Arabic — Native
• English — Fluent
AHMAD OBAID
OPERATIONS MANAGEMENT INDUSTRIAL ENGINEER
PROFESSIONAL SUMMARY
Industrial Engineer and operations leader with 6+ years of progressive experience, including 5 years directing 20+ member teams at Amazon and founding a technical field-services company in Damascus. Proven record of leading teams, organizing operations, and developing them continuously — using Lean Six Sigma, standard work, and visual management to raise efficiency and reduce costs. Experienced across the full operational chain, from procurement and warehousing through inventory control, logistics, and distribution. Advanced user of ERP systems (SAP IBP, AWS IBP, Oracle SCM, Dynamics 365) and analytics tools (SQL, Power BI) for planning, KPI tracking, and risk mitigation. WORK EXPERIENCE
HydroFix Jan 2026 – Present
Founder & General Manager Damascus, Syria
• Built and manage the company's full field operation — technician hiring and training, job scheduling and dispatch, quality standards, and customer-service workflows.
• Founded a specialized water leak-detection and technical services company built around thermal cameras and modern diagnostic equipment, allocating capital, equipment, and manpower from the ground up.
• Sourced and imported the latest leak-detection cameras and diagnostic devices from international suppliers, managing customs clearance, trade documentation, and import compliance end-to-end.
• Negotiated supplier contracts, pricing, and payment terms for high-value equipment and consumables, reducing acquisition costs while safeguarding quality and continuity of supply.
• Established inventory controls, demand planning, and a multi-supplier contingency network to keep operations running through supply disruptions in a volatile import environment. Amazon Jun 2021 – Jan 2026
Operations Supervisor
• Directed a team of 20+ associates, consistently achieving daily objectives for operational throughput, quality, and safety.
• Led the implementation of the PETRA operating system at DAK1 station, integrating AWS IBP to connect first-mile to last-mile operations.
• Coordinated logistics and transportation across the delivery network, sustaining a 90%+ success rate for first-day and same-day deliveries through strict service-level enforcement and real-time monitoring.
• Engineered and deployed standard work procedures and visual management systems, delivering a measurable increase in picker productivity and a reduction in error rates.
• Analyzed key performance indicators — including On-Time In-Full (OTIF) and Defects Per Million Opportunities (DPMO) — with site leadership to identify and resolve bottlenecks across warehousing and delivery operations.
B Design Co. Dec 2020 – Jun 2021
Procurement Officer
• Managed the complete procurement life-cycle in SAP IBP, from supplier sourcing and purchase-order issuance to goods receipt and reconciliation.
• Negotiated supplier contracts and built supplier scorecards, periodically evaluating performance to ensure on-time delivery, quality standards, and continuity of supply.
• Implemented strategic procurement initiatives aligned with company objectives, optimizing costs and mitigating supply chain risks.
Pannesma Co. Jun 2019 – Aug 2019
Supply Chain Administrative Assistant
• Supported the Head of Supply Chain with master-data maintenance in Oracle SCM and integration testing to streamline supply chain systems.
• Coordinated logistics meetings and developed stakeholder reports, improving cross-team collaboration and communication of key updates.
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