Relationship Banking Customer Service Account Services Fin

OLGA ALMOG

**** *** *, ********, ** ***** 347-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Relationship Banker with 8+ years of experience at TD Bank in customer service, relationship management, account reconciliation, payment processing, and financial products. Seeking a position consistent with current medical work restrictions.

CORE SKILLS

Relationship Banking • Customer Service • Account Services • Financial Products • Client Relations • Branch Operations • Sales & Referrals • Problem Resolution • Compliance • Account Reconciliation • Payment & Wire Processing • Statement Review

PROFESSIONAL EXPERIENCE

Relationship Banker TD Bank 2017 – 2026

•Built and maintained customer relationships by delivering personalized banking service.

•Assisted customers with accounts, transactions, and financial products.

•Identified customer needs and recommended appropriate banking solutions.

•Reconciled accounts and balanced transactions to ensure accuracy.

•Processed customer payments, deposits, and wire transfers.

•Reviewed account statements to identify and resolve discrepancies.

•Provided professional service while upholding bank policies and compliance requirements.

EDUCATION

Kingsborough Community College Graduated 2020

CURRENT WORK RESTRICTIONS

Seeking employment consistent with current workers’ compensation medical restrictions:

•Light duty with no lifting over 10 pounds.

•No bending, squatting, kneeling, or climbing.

•Position changes every 30 minutes.

•Full duty is projected by March 2027. No Functional Capacity Evaluation is recommended.