Operations & Logistics Team Lead

MICHAEL SANCHEZ

OPERATIONS • LOGISTICS • TEAM LEADERSHIP

Coppell, TX • 864-***-**** • ***********@*****.***

PROFILE

Customer-focused operations professional with experience coordinating freight, managing field work, and leading an 11-person retail team.

SKILLS

• Team leadership

• Freight coordination

• Customer communication

• Work orders

• Issue resolution

• Merchandising

• Cash handling

EDUCATION

High School Diploma

Coppell High School

Coppell, TX 2021

LANGUAGES

English

Basic Spanish

PROFESSIONAL EXPERIENCE

Logistics Account Executive

Total Quality Logistics Benbrook, TX

May 2026 – Present

• Work with business customers to understand shipping needs and recommend freight solutions.

• Coordinate shipment details with internal teams and carriers, monitor execution, and communicate updates to customers.

• Address service issues and follow through on operational details to keep shipments moving.

Roofer

Sons Roofing Haltom City, TX

Jan 2026 – May 2026

• Spoke with homeowners about property damage and guided them through the inspection and sales process.

• Managed work orders and coordinated installation details from customer discussion through completion.

Produce Manager

Kroger Denton, TX

Jun 2017 – Dec 2025

• Led an 11-person produce team in a department generating approximately $130,000 in weekly sales.

• Assigned daily work and maintained product quality, merchandising, and department standards.

• Supported team development and customer service while balancing daily department priorities.

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