MP
MICHAEL PEEVY
**************@*****.*** 469-***-**** Celina, TX 75009 WWW: Bold Profile
Dynamic bartender and shift manager at Quinlans Sports Bar, adept in cocktail preparation and exceptional customer service. Successfully trained new staff, enhancing team performance and compliance with alcohol regulations. Recognized for resolving customer complaints efficiently, contributing to a positive atmosphere and increased customer satisfaction. Proven ability in inventory management and sales reporting. Cocktail preparation
Customer service
Regulatory compliance
Inventory management
Employee training
Sales reporting
AI Literate
Quinlans Sports Bar Carrollton, TX
Bartender/ Shift Manager
02/2013 - 08/2024
Managed bar operations during shifts, ensuring efficient service and quality standards.
Trained new bartenders on cocktail preparation and customer service techniques.
Handled customer complaints professionally, resolving issues to maintain satisfaction.
Provided exceptional customer service by addressing customer complaints promptly and efficiently.
Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
Greenhill School Addison, TX
High School Diploma
06/1996
Very outgoing and excellent with communication skills Punctuality is a high priority of mine
Enjoy interacting individually or in group settings Willing to travel
TABC Certified
Food Handlers License
Summary
Skills
Experience
Education and Training
Activities and Honors
Certifications