Security & Property Management Supervisor
Resume:
Denise Rodriguez
Kissimmee, FL ***** 407-***-****
******************@******.*** Bold Profile
PROFESSIONAL
SUMMARY
Dynamic security professional with a proven track record at Vital, excelling in incident reporting and fostering a safe environment. Adept at enhancing tenant satisfaction through proactive communication and problem resolution. Recognized for strong leadership as a Site Field Supervisor, ensuring compliance and operational excellence while delivering exceptional customer service.
SKILLS • Notary
• Security guard license
• Front desk receptionist
• Phlebotomist
• Property Management
• Dispatch operator
WORK HISTORY SECURITY OFFICER 02/2022 to 05/2023
Vital Kissimmee, FL
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
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Acted quickly during emergency situations to reduce opportunity for damage and injury.
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Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
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Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
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PROPERTY MANAGEMENT ASSISTANT 05/2021 to 01/2022
Sing Kissimmee, FL
Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
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Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
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Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
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Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
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SITE FIELD SUPERVISOR 01/2005 to 04/2021
US Security & Associates Orlando Florida
• Monitored employee performance for compliance with regulations and D R
policies.
Supervised field operations teams to complete projects within established timelines.
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Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
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• Resolved customer complaints to maintain satisfaction and loyalty. FRONT DESK RECEPTIONIST 03/2000 to 07/2001
San Medical Kissimmee, FL
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
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Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
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• Scheduled, coordinated and confirmed appointments and meetings. Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
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EDUCATION Phlebotomist Phlebotomy 04/2011
Professional Academy Health, Kissimmee, FL
Lab technician
Security Officer Security Officer 05/2005
Reigz, Orlando, FL
LANGUAGES Spanish
Full Professional
English
Full Professional
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