Remote Data Entry & Accounts Receivable Specialist

DAWN BROWN

734-***-**** • *************@*****.*** • Monroe

SUMMARY

Meticulous Accounts Receivable Specialist with over 24 years of experience in high-volume Revenue Cycle Management, Cash Application, and Collections. Expert in leveraging Microsoft Excel and ERP Management to optimize cash flow and ensure 100% accuracy in financial record-keeping. Proven leader in resolving complex billing discrepancies while maintaining strict adherence to Accounting Principles and Sales Tax Compliance.

WORK EXPERIENCE

AR Specialist ● Phoenix Franchise Brands August 2025 – Present Livonia

Manage end-to-end Accounts Receivable workflows and Cash Application processes by utilizing advanced Microsoft Excel aging reports to identify and resolve unpaid balances.

Resolve complex financial discrepancies through active Collections management and negotiate payment plans to stabilize cash flow across multiple operating companies.

Lead Shared Services meetings with stakeholders to ensure General Ledger accuracy and organizational alignment with fundamental Accounting Principles.

Analyze and maintain data integrity within ERP Systems, including NetSuite environment parameters, to support accurate Financial Reporting and client records.

Coordinate with legal counsel for litigation proceedings and prepare comprehensive documentation for external collection agencies to recover high-volume outstanding debt.

AR Specialist ● Wave Dental Specialists May 2024 – April 2025 Dearborn Heights

Processed and submitted electronic claims through insurance portals, maintaining strict accuracy in Billing cycles and Project Billing deadlines.

Reconciled aged claims and managed Cash Application to bring outstanding balances to current status within an aggressive 90- day window.

Liaised with medical providers to ensure Sales Tax Compliance and accurate financial reporting within the healthcare Revenue Cycle Management framework.

Streamlined the transition of receivables into the General Ledger while managing fragmented financial workflows in a high- volume remote setting.

Educated departmental staff on ERP Management and insurance portal utilities to maximize reimbursement rates and operational efficiency.

Dental Patient Accounts Correspondent ● Family Medical Center of MI March 2000 – April 2024 Temperance

Performed high-volume Accounts Payable and Accounts Receivable functions using Dentrix software, ensuring 100% precision in financial data entry.

Generated detailed monthly reports for Month-end Close to support revenue forecasting and provide transparency into outstanding financial obligations.

Prepared documentation for 1099 Preparation and managed the referral of uncollected accounts to collections to reduce delinquency rates.

Processed daily electronic remittance advice and posted payments to the General Ledger while upholding strict financial integrity and internal controls.

Investigated and resolved denied claims by implementing resolution steps based on payer guidelines and Invoice Reconciliation best practices.

EDUCATION

Professional Skills Institute January 2001 – January 2001 Certified Medical Billing and Coding in Insurance Billing in Medical Billing and Coding · Maumee

ADDITIONAL SKILLS

Accounts Receivable & Collections: Accounts Receivable, Cash Application, Collections, Billing, Project Billing, Invoice Reconciliation, Reconciliations, Payment Posting Accuracy

Financial Systems & ERP: NetSuite, Oracle Fusion, ERP Management, QuickBooks Intuit ProAdvisor, Dentrix software, Open Dental Software, Infor FACTS, Database management

Accounting & Compliance: Accounting Principles, Accounts Payable, General Ledger, Sales Tax Compliance, Month-End Close, 1099 Preparation, Financial Reporting, Revenue Forecasting

Technical & Domain Knowledge: Microsoft Excel, Revenue Cycle Management, Healthcare Distribution, Medical Equipment, Microsoft Office, ICD-10, Medical/Dental Terminology, ADA Code Description

CERTIFICATIONS

QuickBooks Certification Level 1 - Intuit

QuickBooks Certification Level 2 - Intuit

Quickbooks Payroll - Intuit

Client Advisory Services - Intuit

Contact this candidate