Remote Administrative Executive Support Professional

ANGELA RYAN

Remote Administrative Professional

513-***-**** *********@****.***

PROFESSIONAL SUMMARY

Administrative professional with experience managing communications, maintaining records, coordinating information, and supporting executives, boards of directors, business owners, vendors, and external stakeholders. Recognized for clear written communication, strong organization, and attention to detail when handling documentation, requests, and confidential information. Experienced in supporting daily operations through Microsoft Desktop & 365, Google Workspace, and web-based business systems. Known for maintaining accurate records, following through on requests, and providing dependable support in remote and hybrid environments. CORE COMPETENCIES

Written Communication • Email Management • Customer Support • Administrative Support • Remote Ready • Microsoft Desktop & 365 • Google Workspace • Documentation • Record Maintenance • Information Management • Data Entry • Spreadsheet Management • Digital Recordkeeping • Remote Collaboration • Customer Correspondence • Problem Resolution • Follow-Up Coordination • Confidential Information Handling • Professional Communication • Web-Based Business Systems PROFESSIONAL EXPERIENCE

ROCK SOLID CONSTRUCTION

Administrative Operations & Executive Support Remote Jan 2025 - Sep 2026

• Managed daily administrative operations, communications, and records in a remote environment.

• Maintained digital documentation, contracts, invoices, correspondence, and business files across cloud-based systems.

• Served as the primary administrative contact for Liberty Mutual liability coverage, construction equipment, commercial vehicles, and company road trucks.

• Organized insurance documentation, tracked policy updates, and maintained accurate records.

• Created and reviewed proposals, agreements, invoices, and supporting business documentation.

• Utilized Google Workspace and web-based systems to manage information, support communication, and coordinate daily activities.

• Handled confidential business information with professionalism and attention to detail. SPRING GROVE CEMETERY & ARBORETUM

Executive Assistant to CEO, President & Boards of Directors Hybrid Aug 2015 - Mar 2025

• Managed communications, correspondence, requests, and documentation for executive leadership and boards of directors.

• Maintained confidential records and ensured information was organized, accurate, and accessible.

• Coordinated communication among executives, board members, staff, vendors, families, and external stakeholders.

• Prepared, reviewed, tracked, and distributed business documents while maintaining organized filing systems.

• Served as the custodian of operational insurance records and supported insurance-related activities in partnership with the Chief Operating Officer.

• Utilized Microsoft Desktop & 365 to support communication, documentation, and daily operations.

• Prioritized competing requests, monitored deadlines, and followed through on outstanding action items.

INDEPENDENT LEGAL DOCUMENTATION & CASE SUPPORT PROJECT Part-Time Temporary Project Remote Feb 2025 - Oct 2026

• Maintained electronic records and documentation for complex case files.

• Reviewed information for completeness, accuracy, and consistency.

• Organized digital records, correspondence, and supporting documentation.

• Tracked requests, deadlines, and follow-up activities.

• Managed confidential information while maintaining organized filing systems. EDUCATION

Associate of Science, Criminal Justice

Florida Metropolitan University

Summa Cum Laude • 4.0 GPA

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