Retail & Warehouse Associate - Customer Service

MANASAH DAVIS

Retail Associate / Customer Service / Merchandising

*********@*****.*** 281-***-****

WORK EXPERIENCE

Ryder Warehouse

Warehouse Associate / Inspector / Quality Control jan-2026- present

• use of power tools / Equipment

• inspections making sure product meets company standards and customers

• track inventory

leslie's Pools Supply Company

Jan 2024-Nov 2025

• assistant manager. opening and closing the store duties along with cash handling from making deposits to withdraws from bank.

• organizing/ merchandising for sales/Plan-o-gram changes. inventory shipping and receiving truck. deal with making calls a day working with crm systems, accounts receivable and payable, data entry of customer information pitching up sales. customer retention, inbound and outbound calls.

• Scheduling and working multiple locations along with training new Employees Electromagnetic industries

Jan 2020- nov 2022

• materials handlers / production / quality Control

• build circuit boards for gear switch boxes and transformer including testing voltage

• currents and hi pot testing for field quality . winding steel for cores for hi density units . with different current levels and winding specs .

• heavy machine usage . hand held testing . assembly for products in building plants and more weed Man Lawn and Care

Telemaketing Sales Rep Nov 2022- nov 2023

• sales pitch

• outbound Calls / over 300 a day

• KPI and Daily Sales metrics

• Customer Retention

• Up sales/ add-ons

Ikea Warehouse

Aug 2018- May 2019

• O2 computer systems for replenishments, reverse replenishments, package labeling,

• reach truck, forklift, productivity .

• cardboard pallets, inventory adjustments. Prioritizing trucks for loads and unloading Sprint cellphone Company

Sales Rep sept 2017 - July 2018

• Cash handling/ deposits / bank runs

• tech support and troubleshooting with electronic devices.

• Dealing with personal accounts business as well also confidential informatio

• planograms for merchandising/ events/ deals

• windows and excel for tracking sales and upgraders.

• Metrics KPI, APC, ASR

Customer Service Rep

Aarons Sales and lease Feb-2017-June 2018

• Handling files for lease agreements. Confidential information on accounts . Dealing with rev2 for payment s also POS knowledge generating sales thought leads and calls .

• Having sales goals product Sales meetings and strategies

• . Gain and loss reports detailed paperwork and file handling.

• Tech service and repair and troubleshooting

Lowes

Team Lead Aug 2010-May 2015

• I have served as Team Lead Overnight Shift

• a customer service associate / cash handling.

• certified forklift operator/ Reach truck

• product stocker

• Load and unload trucks Customers and Contractors EDUCATION

Bethany College

- 3.00 GPA Aug 2008

PROJECT

SKILLS

• cash handling / bank deposits

• customer retention

• telemarketing

• Merchandising / Plan O grams for changing store layouts

• Customer Accounts

• Collections

• word

• Excel

• Scheduling

• Training New hires

• Troubleshooting ( computers, Cell phones,)

• materials handlers

• Forklift / Reach truck

• key Holder ( opening and Closing multiple stores

• Inventory control

• shipping/Receiving

• CRM systems

• POS

• Troubleshooting

Contact this candidate