Reliable Security and Warehouse Professional
Resume:
Robert Porter
North Lauderdale, FL 33068
Phone: 786-***-****
Email: ***************@*****.***
Summary
I am a well-organized and dependable individual. I am great at multi-tasking while always maintaining a positive attitude. Willingness to take on added responsibilities to meet team goals and pride myself on being a reliable team player. Experience
Marriott International Inc.
Shipping & Receiving/ Safety & Security Fort Lauderdale, FL 6/2023- 6/2024
Responding to dispatched calls (changing batteries on door locks, safe decodes, domestic disturbances, suspicious persons/activities, guest and/or associate admits, etc.)
Conducting preventative and scheduled property patrols.
Showing Urgency to medical calls.
Assisting other departments with de-escalating situations.
Completing report writings.
Keeping record of received and delivered packages. Nations Benefits
Member Experience Advisor Plantation, FL 12/2022 - 03/2023
Increased efficiency and team productivity by promoting operational best practices.
Handle inbound calls with members enrolled in Nations Benefits programs.
Effectively advise, consult, and guide members to the appropriate purchase of grocery, over the counter items and general use of members benefit credit card.
Delivered prompt service to prioritize customer needs.
Followed up with customers about resolved issues to maintain high standards of customer service.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Freight Handlers Inc.
Warehouse Associate Deerfield Beach, FL 11/2021 - 11/2022
Cleaned and maintained warehouse in compliance with safety standards.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Assembled and stage goods from delivery trucks to be received for storage in warehouse.
Performed inventory control, such as counting, and stocking merchandise.
Operated a forklift and adhering to safety rules of the warehouse facility. Better At Home, LLC
Medical Records Clerk Delray Beach, FL 10/2018 - 11/2021
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Complete forms in accordance with company procedures.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Compile, sort, and verify the accuracy of data before it is entered. Store completed documents in appropriate locations.
Load machines with required input or output media such as paper, cards, disks, tape, or Braile media.
Locate and attach appropriate files to incoming correspondence requiring replies. Porter Brothers LTD.
Operations Manager Kingston, Jamaica 01/1990-03/2018 Kingston Customs Brokerage Representative
Identified and gathered commercial and international data, documents, and rulings upon clients' requests.
Maintained up-to-date knowledge of customs regulations and international trade laws.
Coordinated with shipping and transport companies on behalf of clients.
Prepared and processed import and export documentation according to customs regulations, laws, or procedures.
Obtained necessary import and export licenses and permits for shipments.
Tracked shipments processing through customs and other agencies and obtained clearances.
Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
Advised customers on transportation options, types of carriers or shipping routes.
Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
Stayed abreast of regulatory changes impacting customs enforcement and other import- impacted agencies.
Education
United States Marine Corp- 1985-1989
Florida Air Academy Postgraduate - 05/1984- Achieved a Private Pilot License, Calabar High School - Kingston 07/1983- Achieved High School Diploma Skills
Computer Savvy, Customer Service Oriented, Great Communication, Organizational skills, 2-way radio, MS Shift, Fire alarm procedures, CPR certified
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