z/OS Workload Scheduler and System Operator

Glenn De Gannes *** Hancock Street, Apt. * Brooklyn, NY 11233

718-***-****

***********@*****.***

ObjectiveSeeking Title: Hands-on Computer Operator I and II Seeking a challenging position as z/OS z16 System Operator Supervisor Manager Monitoring and. Installation of z/OS OPC/IWS/TWS; CICS/ICCF/ISPF/WSF, Centralized IWS SEGUS z/OS IBM Workload Jobs Scheduler formerly TWS Clustered System Operator z/OS Parallel Sysplex Operational, Configuration CECS Operator and Monitoring. z/OS Tivoli Workload Scheduler for z/OS Operator Migration CA-7, CA11 TWS to IWS Segus Inc Products, Database change, and Operations BATCH - NON-BATCH - CICS Monitoring, OMEGAMON, NETVIEW, and Production Support Processing

Summary

An accomplished IBM z/OS Tivoli and CA Workload Scheduler for z/OS Operator and Operations Production Support including CICS Monitoring with proven experience during performance in both the field and Data Center environments. I leveraged my expertise in performing in-depth analysis, including, troubleshooting, issue identification and resolution. I am a professional with experience in Data Center support including project management, site planning, equipment deployment and large facility maintenance. I bring added value with a strong interpersonal and communicative skill set as well as the ability to integrate technology and business solutions by leading cross function teams on high value projects and programs. Coordinate installations of power, racks, server, storage, cloud and network equipment with copper and fiber cable infrastructure. I identified opportunities to expand, upgrade equipment and advised the C-office of potential cost savings. Supported departments with the use of email, phone and instant messaging. Summary of Technical Qualification:

I have more than twenty plus years of proven experience in IBM Operations and IBM Tivoli Workload Scheduler for z/OS Operator and CA Scheduler. Knowledge of Tidal and Solar Winds. IBM Mainframe: HMC navigation, HDC-IODF Navigation. SOFTWARE: IBM COBOL, IBM ASSEMBLER H FOR SYSTEM PROGRAMMING LOADERS LOW LEVEL INSTRUCTION. GDG’s, IDCAM, DFSMS, VSAM, SYSVIEW, IBM WebSphere-MQ Series for z/OS, SOAP, COBOL, WEB: VB, ASP Script, JAVA, PHYTHON, C++, C#, ASP.NET, MS Visual Studio, .NET, .ASP+X, JAVA script, ADO-Connect, ADO.NET Architecture, PL/SQL, MSSQL, TSSQL, SQLPLUS. IBM ISPF, IBM TIVOLI, VM/SP, VM/VSE and VM/MVS/JCL/UTILITIES/SORTS. DATA: IBM DFSMSdfp UTILITIES; IBM IDCAMS; IBM BR14; and IBM SORTs and IBM UTILITES. HARDWARE: IBM Mainframe z/10 Enterprise Class, z/OS/, z/VSE, z/VM, TSO, z/CMS, z/RSCS, z/TSO, z/ISPF, z/ICCF, z/CICS, z/REXX, z/OS/DB2, MQ Series, z/JES I-III, IBM Tivoli z/OMEGAMON XE on z/OS V5 3.21, Understanding Scheduling concepts. Experience with Scheduling packages: Tivoli Management Service v6.2.3 fix1, z/RACF, z/CICS, OS/JCL, OS/VS1, CA TOPSECRET for z/OS, FIMS, MIMS, DOS/JCL, and DOS/JECL. User Support. Doing Investigations and follow- ups. Processing Payroll. zTCP/IP. Own and drive RACF- related security projects in mainframe environment. Manages the daily functions of RACF infrastructure administration for multiple databases. Participate and Facilitate on SOX, PwC and internal audits for applications and infrastructure. Create and maintain RACF applications and infrastructure. Drive closure of annual and its comments. Create and maintain RACF Database group structure. Perform RACF Database consolidation. Review and analyze daily activity and violation (summary and detail) reports. Run ad hoc reports per customer / business needs. Maintain and test Business Continuity and DREAP and CONDENCE Disaster Recovery plan. IBM ServiceNow, IBM ChangeMan, and ServiceManager. Test and Implement configuration changes. Analyze security requirements and define RACF access or profiles. Provide 3rd level support to support to escalated incidents and requests with Service Now. Respond to production incidents/outages for RACF application and troubleshoot related issues. Respond to production CA7 / 11 ABENDS for RACF related jobs. RACF: IRRUT200/IRRUT400/virtual key ring PKI services. Work with the customers, vendors, suppliers and other mainframe operations staff to resolve issues. Batch and JCL problem diagnostic skills. System Automation. Ababas, Adabas Online System, Adabas Cluster Services, Event Replicator Server, Com-Plete Logon Guide, Entire System Server, Natural, Natural Complete Interface Natural Optimizer, Compiler, Natural Security, Natural for DB2, and Predict ADABAS Review. Work with DOCKER, NODE DEVELOPMENT CLUSTER, ROLE BASED ACCESS CONTROL (RBAC), P-synch support and / or other groups to improve the process and address concerns. Cloud Services Management: Verizon Cloud Services; Terremark Platform; PaaS, CaaS, IaaS, DaaS, and MaaS, Network Operations Center: network engineers, technicians, and integrators to ensure that operation, direction, and compliance are maintained for server hardware connections to all network switching equipment. Coordinates with vendors to ensure the successful installation of data communication circuitry. Consults with management on recommended security and access procedures. UNIX: DEC/VAX UNIX, SUN OS, SUN Solaris. IBM: AS400 Data Center Management Scope:

• I directed and maintain network operation including virtual servers, server load balancing, web application, network hardware and software to ensure system stability, reliability, and connectivity to all users.

•

• I directed lead technical person(s) responsible for the Network Operations Center (NOC) troubleshooting ticket queues and related processes.

• I directed technical resource person(s) in the diagnosis and correction of network problems for all school-based and administrative personnel.

• Researches, test and recommends equipment and the associated software necessary to maintain or enhance the data center operation environment.

• Installs, configures, troubleshoots, and maintains various brands and types of network switches, servers, routers, and wireless controllers.

• Orders, install and provisions large-scale telecommunications circuits making modification to existing faculties and identify new sites.

• Coordinates high-level technical responses to circuit issues with third-party telecommunications carriers to resolve user-related problems.

• Troubleshoot virtual local area networks (VLANs) encapsulation protocols, and Enhanced Interior Gateway Routing Protocol (EIGRP) neighbor and topology tables.

• Conducts trace route and MAC address tracking on the network.

• Plans, assign, and reviews the work of lower-level technicians on network project teams and third-party vendors and ensures the satisfactory completion of their work.

• Supervises project teams engaged in the installation, maintenance, and enhancement of network, equipment and software, and manages IP addressing schemes, router configuration, switch configuration, and production deployment.

• Conducts cost-benefits analyses to quantify recommendations to management. Recommends acquisition of new hardware, software, and telecommunications systems.

• Manage Verizon Cloud Services. RedHat Cloud Services, Vmware Cloud Services.

• Establishes and maintains performance standards and efficient method of work.

• Maintains data security to protect agency assets and records. Recommends network security and access procedures for wireless access points.

• Serves as an internal advisor to Enterprise distribution architecture-based staff providing in-depth knowledge of the networking and required operating systems and conducts on-site surveys to ensure client satisfaction.

• I managed a plan that improves cable management inside wiring closets, and on the main distribution frame

(MDF) and intermediate distribution frame (IDF). Installs, rack-mounts, and troubleshoots network topologies.

• I communicate effectively with end users and external vendors.

• Prepares network diagram, floor plans, and schematics using Visio. Core Competencies:

Data Center Operations Management, Cross-Function Collaboration, Project & Program Management, Field Engineering Experience, Coaching Training Mentoring, Integrating Technology Business, Maximizing Efficiency Performance, Team Leadership & Management and Strategic Planning & Execution. EXPERIENCE:

January2023-Present

Confidential Client, NY

IBM z/OS TWS Batch Scheduler and Application Scheduler. Installation of z/OS products, IMS with DB2 Migration to lasted version. Omegamon upgrades, maintenance, and generation creating multiple IMS to CICS regions on multi based LPAR based syatem. TCP/TP upgrades. Requirement:

Ability to understand the client’s overall Mainframe z/OS setup across the various Systems/LPARs in different environments (Prod/Dev/Test/QA).

Install, upgrade, maintain, and support mainframe products from IBM, Broadcom-CA, and BMC. Experience with BMC ISPW product is a big plus.

Able to administer and configure mainframe storage environment. Capable of solving complex technical problems, communicating technical concepts to clients and peers with mixed levels of technical abilities, and making sound technical decisions independently. Work with IBM / ISVs to troubleshoot / debug mainframe service incidents and apply fixes as necessary. Consults with end users, leadership, vendors, and technicians to assess z/OS system requirements. The role requiresoff-hours support for the implementation of software changes and support for other projects requiring software expertise as well as being part of an on-call rotation. z/VM mainframe systems programmer.

Understands how to modify and tailor a z/VM system using the SYSTEM CONFIG file Directory maintenance skills

Ability to use ICKDSF to maintain DASD devices

Able to support IOCP updates and work with CHPID Mapping files Familiar with zSeries HMC hardware

Able to communicate operator commands to an Operations team for system maintenance Good understanding of networking (SNA, TCPIP, OSA) Familiar with SFS directory administration

Experience working with software repositories.

Good understanding of VMSES/E and how to apply IBM software updates (APAR/RSU/COBe able to build CPLOAD files for system maintenance

Understands the use and creation of PPF files

Ability to install program products and associated vendor provided fixes CA/Broadcom (VM:Manager, MIM, ACF2)

VSSI (VPARS/VTAPE)

Velocity (z/VPS)

Knowledge of BAL (Basic Assembler Language) and/or Pipes. Able to do CP/CMS modifications (mods) to z/VM and local code Able to maintain private CPXLOAD enhancements

Able to program using XEDIT, REXX and CMS PIPES

Able to read and process system dumps

mainframe performance

Ability to analyze performance reports and troubleshoot capacity issues zLinux and Redhat and SUSE Linux management.

Ability to install new guests and clone existing guests in a z/VM environment Knowledge of Linux containers

April/2020-December/2022

FISA, NYC, NY (People N Tech LLC)

IBM z/OS Batch Scheduler and Application Scheduler. IBM Mainframe z/OS Environment, MVS.VS/JES II, DB2 MTO REL 11.5 and IMS MTO REL 14 – 15. Start VPS printers. OMEGAMON ZOPS Monitoring, Segus scheduling mass updates and current plan, centralized TWS/IWS on Mainframe. MIGRATION TOOLS, OMA/OPC MIGRATIONAID, IWS 10.1, PROMAN, SMARTJCL, IWS/AUDIT 7.7 full support, IWS/BATCHAD ver 4.2 full support, IWS/BATCHCP ver 3.4, IWS/WEBADMIN DS ver 4.2 FP04, IWS/WEB/ADMIN/Z/OS ver module IWS 10.0 TWSFLOA, IWS/GRAPH VER 6.1. Versions update Module J (non-modified elements,) Module K (full support.) IWS/GRAPH update ver 6.1 or 6.2 host and PC client 6.2 full support. Installed and ported SmartJCL v3r4 to v3r5.

Installed and ported IWS/AUDIT v7r6 to v7r7.

IWS/BATCHAD v4r1 to v4r2.

IWS/BATCHCP v3r3 m01 to v3r4 m02.

IWS/GRAPH v6r1 to v6r2.

IWS/WEBADMIN DS v4r1 to v4r2.

IWS/WEBADMIN Z/OS, v4r0 to v4r1.

WEBVIEWER v2 to v3.

SMARTIS v4r2 to v4r3.

05/11 - 05/ 19, Verizon, – Pearl River, NY ) (Tech Consulting Inc.,) z/OS IBM Tech Support.

Duties also includes:

• IBM Mainframe OS390-z/OS Environment, MVS commands, JES II commands, TWS IWS 8.5, TS, CICS/ICCF/ISPF/SDSF/WSF, zREXX, HMC, HDC-IODF navigation

• I did migration from CA7-11, to IWS 8.4 to 8.5, IWS/WEBADMIN V3 R0

• Process jobs on the IBM mainframe and task in a multi partition and multi-initiator environment.

• To process all productions update cycle and monitor system and application software resources.

• Duties include executing making sure executing daily

• RACF infrastructure knowledge.

• 2 years of scripting / programing experience for automating system support.

• I worked with JCL, and Subsystems: DB2, MQ Series, WebSphere

• I utilized the security concepts, access intent, and proper authority level based on resource definition and type of access requested.

• Manage the daily functions of RACF infrastructure administration for multiple databases.

• Setting-up plan creation and Database modification

• Respond to production CA7/11 abends for RACF related jobs.

• UNIX mid-range processors and software.

• Windows Server 2016 r2.

• I generated a DB2 nodes for z/OS

• Used MVS set commands to alter system parameter.

• Duties include: Leverage extensive experience in multiple operating environments including: IBM z/OS Mainframe connectivity and security, Windows Server, HP-UX, UNIX, AS400, and SUN Mid-range processors. IBM: MVS/JES II-II/CICS/VS, TWS, CICS/ICCF/ISPF/TSO/VTAM, OS/JCL/UTILITIES. VSAM Storage Management Utilities DFSMS, ACS routines, IDCAMS, and capacity planning. DEC- VAX/DCL/GATEWAY/GATWAY/OPEN/VMS. NOVELL/INTEL, INTEL/UNIX Processors. To make sure production and integration projects are monitored and reported on a weekly schedule, data migration project application testing monitoring and reporting on a monthly schedule. Porting projects applications testing monitoring and reporting on a monthly schedule, and program life-cycle projects monitoring and reporting on a monthly schedule.

06/00 - 05/11 - Dime Savings Bank – Valley Stream NY (Tech Temps Inc.,

Z/OS System Tech Support Analysis

Performed daily installations of data file servers, requiring power, UTP and fiber connections, as well as daily network implementation on different devices. Leveraged expertise within the hardware facilities and network implementation field, including configuring Cisco switch ports, creating VLANS, assigning IPs, Subnet Mask, Default gateway, and testing Primary, Secondary, Net-backup, Console, and heartbeat connections. Recognized as an internal expert with server break/fix activities, as well as utilizing software such as Aperture Vista on a daily basis for datacenter functions.

Special Point-of-Contact (SPOC) for five major datacenters, assisting the UNIX, Linux, Windows, Storage Area Network, Systems Administrator, and Server Migration groups. Successfully prepared and tested all network activity for future moves and migrations, as well as training numerous consultants within the datacenter to assist in transitions. Leveraged strong experience and resourcefulness to move a production server and bring it back to live, preventing any future issues.

• Duties include experience: IBM Mainframe MVS/370, MVS/XA, JES II-III/CICS/VS, AS400, CICS/ICCF/ISPF/TSO/VTAM, OS/JCL/UTILITIES. CA 7/ 11, Online CICS controllers balancing numbers. Debits/Credits balancing and reconciliation of check processing CICS/CPCS check sorter from the check sorting processing of major updates output of evening production run. IBM3890, Release 12 and 13. Approve all shift turnovers for problem determination and research. Console log: start monitor and close monitor. I managed 10 people.

04/1998 - 06/2000, Bankers Trust – Jersey City, NJ (Tech Temps Inc.,) Y2K Data Command Center Support Manager Y2K IBM and UNIX Duties include:

• IBM Mainframe MVS/OS/VS, JESII-III, Tivoli, ISPF, ICCF, SDSF, CICS, FIMS, MIMS, TOP SECRET, RACF, DB2, COBOL, LINUX, ASSEMBLER, REXX,

• Executed daily operations and checking of Y2K compliancy.

• Planned policies and procedures for computer operations production, applications support and system testing and development, IBM: DFSMSdfp utilities; IDCAMS; BR14; SORTS; AND UTILITIES.

• Wrote, designed and produced Y2K GRSS (Global Resources System Schedule) Calendar.

• Met with Managerial counterparts and supervisors to discuss the progress to work and to resolve problems.

• I was instrumental in the risk management function of the Y2K Compliancy and contingency planning.

• Ensured the standards for quality of work were met.

• Adjusted hours of work priorities and staff assignments to ensure efficient operation, based on the work load and time to market.

• Trained legacy DEC/VAC and Gateway resource managers in doing Y2K change management procedures.

• Reviewed daily logs and reports to detect recurring slowdowns and errors. Correspondence tracking unit logging, distributing and tracking all hardcopy correspondence directed to and from the Y2K general staff from United States Department of Commerce.

OTHER TECHNICAL SKILLS:

Systems: Windows 10, Windows XP, Windows 7, MS-DOS, UNIX, Cable Solve Software: MS-Word, Excel, Power point, Access & Outlook, Electronic Workbench, Lab view, Auto CAD LT 2000i, Myriad 4.1, Aperture Vista, ServiceNow, CORMANT-CS Education:

2016 ASA College – Brooklyn, NY

• Associates Degree in Business Administration & Accounting, Finance, Economics, Monetary Policy, Banking- GPA=3.8, Major GPA=4.0

2004 ASA College – Brooklyn, NY

• Associates Degree in Computer Science Engineering. Computer Programming and Information Technology Management. RDBMS, MySQL, UNIX SQL, MSOFFICE: ACCESS, EXCEL, WORD, POWERPOINT, VISIO, NETWORKING TCP/TP, HOST & NETWORK- GPA= 3.7, Major GPA=4.0 Currently enrolled at IBM eLearning z/OS Mainframe System Programming Course. Z/14 configuration and setup

Contact this candidate