Financial Operations & Client Service Advisor

SEUN BAKRE

********@*****.*** 236-***-**** Surrey, BC V3R 6J4 https//linkedin.com/in/oluwaseun-bakre

Summary

Results-driven professional with experience across construction support, banking operations, customer service, and technology. Proven ability to work safely on construction sites, collaborate with teams, and deliver high-quality service. Brings over 8 years of banking and financial operations experience, strong analytical skills, and a solid technical background. Adaptable, dependable, and committed to continuous learning.

Core Skills

Customer service & Client relations

Team Collaboration & Communications

Workplace safety & WHMIS compliance

Financial reconciliation & reporting

Microsoft Office (Excel, Word, Project)

Problem solving & attention to detail

Conflict resolution

Technical & Networking fundamentals

Professional Experience

Abbott Kinney Construction Management – Surrey, BC

General Labour / Trade May 2024 – Present

Follow safety procedures and site policies to maintain a clean and hazard-free work environment

Collaborate with a 3-member team to install propane tanks and floor protection materials

Load, unload, and organize construction materials and equipment

Assist with trench digging and on-site support for electrical installations

Union Bank Plc – Lagos

Reconciliation Officer June 2023 – November 2023

Performed daily bank account reconciliations and resolved outstanding variances

Processed EFTs and international payments with accurate documentation

Supported month-end close and general ledger accounting activities

Prepared management reports and conducted balance sheet analysis

Branch Service Manager June 2022 – May 2023

Led daily branch operations and supervised a team of 5 staff

Delivered high-quality customer service while resolving client issues efficiently

Built strong customer and community relationships to support business growth

Conducted staff performance reviews and coaching sessions

Head, Teller Services 2015 – 2022

Processed FX transactions, utility payments, taxes, and merchant collections

Managed ATM operations and customer onboarding for e-banking services

Resolved customer complaints while maintaining service excellence

eStream Networks Limited – Lagos

Trainee Engineer 2008 – 2009

Configured IP routers, switches, and iDirect modems

Installed and maintained VSAT remote stations and radio connectivity equipment

Provided technical support and maintained positive client relationships

VOLUNTEER EXPERIENCE

Am Enough Society – New Westminster, BC

Donation Officer 2025

Managed Square application for secure and seamless donation processing

EDUCATION

Graduate Diploma, Global Business Management – 2025

Kwantlen Polytechnic University, Surrey, BC

Master of Information Technology – 2016

University of Lagos, Nigeria

Bachelor of Science, Electronics & Computer Engineering – 2007

Lagos State University, Nigeria

CERTIFICATIONS

Cisco Certified Network Associate (CCNA) – 2012 - Nalozone Certificate (2026)

First Aid & CPR - FOIPPA Certificate

WHMIS - BC Class 5 driver’s license

English

Yoruba

LANGUAGES

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