PTCB Certified Pharmacy Technician in Informatics
Resume:
Jan Hulling
Certified Pharmacy Technician
Skills
Advanced math skills
Attention to detail
Confidentiality and HIPAA
Customer service
Data entry
Relationship building
Information management
Inventory management
Multitasking
New hire training
Processing payments
Receiving incoming supplies
Records management
Certifications
PTCB Certified Pharmacy Technician
(12/2011 – Present)
Iowa Board of Pharmacy License
Medication History Certificate
Aseptic Trained
Education
Pharmacy Technician
Iowa Valley Community College,
Marshalltown, Iowa
Diploma in General Studies
North High School, Des Moines, Iowa
08/1984 – 08/1988 · GPA 3.6
Work Experience
Medication History Senior Pharmacy Technician,
Certified (Full-time)
University of Iowa Health Care · 10/2025 – Present Conduct direct interviews with patients and caregivers to gather accurate medication information, including allergies, current prescriptions, and relevant past medical history.
Contact outside healthcare providers (hospitals,
provider offices, pharmacies) to obtain additional medication data.
Enter and update medication history in the electronic medical record with concise, thorough, and accurate entries.
Focus on high-risk medications such as
anticoagulants, chemotherapy agents, home
parenteral medications, and immunosuppressants.
Work with pharmacists, the patient care team, and
other departments to ensure accurate, timely
medication history reconciliation.
Supervise pharmacy student interns, reassign work
areas and duties based on workload, and help train new colleagues.
Coordinate daily technical functions for assigned work areas and communicate medication history status to pharmacist colleagues.
Postal Support Employee (Part-time)
United States Postal Service · 04/2023 – 10/2025 · Ryan, Iowa Sorted, processed, and delivered mail, and assisted customers with mailing packages and other items.
Answered questions, solved problems, and provided
information about USPS products and services.
Performed basic maintenance on equipment to keep
it in good working order.
Entered data into computers to track and record
information about mail and packages.
CEO of Real Estate (Part-time)
HCL LLC · 07/2018 – Present · Cedar Rapids, Iowa
Set rental rates by surveying local rates and
calculating overhead costs, depreciation, taxes, and profit goals.
Attracted tenants by advertising vacancies; negotiated leases and collected security deposits.
Met financial objectives by collecting rents and
paying bills.
Maintained property by resolving tenant issues,
enforcing rules of occupancy, inspecting vacant units, completing repairs, and planning renovations.
Maintained building systems by contracting for
maintenance services and supervising repairs.
Lead Certified Medication History Technician
(Full-time)
Mercy One Medical Center · 01/2016 – 04/2023 · Des Moines, Iowa
Obtained, verified, and recorded initial medication histories from patients and their designated family or caregivers in Mercy patient care areas.
Interviewed patients and families to document
current regimens, including prescription and over- the-counter medications, vitamins, and herbal
supplements.
Performed other pharmacy technician functions
within the scope of Iowa law as needed.
Served as liaison between the pediatric pharmacist and the medication history department.
Provided study manuals and exams to certify new
technicians to perform pediatric medication histories. Trained new hires; worked with no supervision.
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