Deshanta Hightower
DATA ENTRY ADMINISTRATIVE SUPPORT REMOTE OPERATIONS
Plano, TX +1-214-***-**** *********@*****.***
Professional summary
Detail-oriented remote support professional with experience in data entry, account updates, payment processing, customer verification, CRM systems, Salesforce, email support, and detailed documentation. Skilled at reviewing information for accuracy, maintaining organized records, navigating multiple computer systems, and completing administrative tasks efficiently. Dependable, accurate, and comfortable working independently in remote environments. Work authorization
Authorized to work in the US for any employer
Work experience
Inbound Sales Representative
Extra Space Storage Remote, TX
April 2024 to August 2026
• Processed payments, updated customer accounts, and entered accurate information into CRM systems.
• Reviewed customer information and maintained detailed account records.
• Navigated multiple systems while completing account updates and customer requests.
• Maintained accuracy and documentation in a high-volume remote environment. Customer Service Representative
Priority Fulfillment Services Remote, TX
November 2019 to April 2024
• Entered and updated customer information across CRM, Salesforce, and internal systems.
• Maintained detailed notes, account records, and documentation for customer requests.
• Managed email and live chat inquiries while working independently in a remote environment.
• Reviewed account information for accuracy and followed requests through completion. Education
High school diploma
Premier High School Of Waco Waco, TX
Skills
Live chat Record keeping CRM software Email support Microsoft Office Attention to detail Multitasking Document review Salesforce Data entry Payment processing