Front Desk Associate and Customer Service
Resume:
Chersiann Miller
Vancouver, WA ***61
*********@*****.***
STATEMENT
Hardworking and optimistic. Wide set of knowledge due to my curiosity, eagerness to learn new things, adaptability to anything, fast learning, and interest in generally everything.
EXPERIENCE
Front Desk - Home2 Suites PDX (03/12/26 - 10-10/26)
● Assisting 20-30+ guests with check-ins and check-outs, lobby guidance, and room questions and concerns per shift with a welcoming and warm attitude.
● Handled 20+ phone calls with guests, vendors, and other various callers on a daily basis.
● Maintained professionalism during times of conflict and/or in stressful situations.
● Processed and collected payments.
● Worked with industry specific software and using office standard machines.
SKILLS
Some understanding of coding - Physics in Engineering class Freshman year at Evergreen High School
● Problem solving
● Attention to detail
Knowledge with tools - Geometry in Construction class Sophomore year at Evergreen High School
● Safety awareness
● Teamwork
Kitchen experience - Baking class and Food court
Sophomore year at Evergreen Highschool, Senior year at Fort Vancouver High School
● Time management
● Service
General skills - everyday skills
● Communication skills
● Leadership skills
● Bilingual (Chuukese and English)
EDUCATION
Fort Vancouver High School Center Of International Studies - High School diploma
August 2024 - June 2025
Clark Community College - on-going
September 2025 - currently
CERTIFICATIONS
Food handlers card
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