SHELDA SHALEEN JENKINSON
ADMINISTRATIVE PROFESSIONAL • OFFICE ADMINISTRATION • OPERATIONS COORDINATION
786-***-**** *******************@*****.***
PROFESSIONAL SUMMARY
Experienced administrative and operations professional with more than 20 years of experience supporting business operations, procurement, mining environments, production, finance-related administration, customer service, staff coordination, and branch management. Strong background in maintaining accurate records, processing orders and invoices, preparing reports, coordinating schedules and deliveries, supporting meetings, managing vendors, resolving queries, and working across departments. Proficient with Microsoft Office, Excel, SAP, PeopleSoft, Coupa, Ariba, Pastel, and QuickBooks. Known for organization, attention to detail, reliability, and the ability to manage multiple priorities in fast-paced environments. CORE ADMINISTRATIVE STRENGTHS
Office Administration & Records • Administrative Coordination • Data Entry & Reporting • Microsoft Office & Excel • SAP & Business Systems • Invoicing & Purchase Orders • Vendor & Customer Communication • Scheduling & Coordination • Meeting Coordination & Minutes • Document Control • Inventory & Stock Administration • Quotations & Pricing • Accounts / Invoice Reconciliation • Staff Supervision • Branch Operations • Production Administration • Problem Solving & Query Resolution PROFESSIONAL EXPERIENCE
Administrator / Production Supervisor King Copy & Signs T/A PAW Signs September 2017 – September 2026
• Manage day-to-day administrative and production support activities, maintaining accurate records and coordinating workflow.
• Prepare pricing, quotations, job cards, invoices, and related administrative documentation.
• Process and manage customer orders and invoicing through Coupa and Ariba.
• Order materials, monitor requirements, and report on sales and invoicing activity.
• Resolve customer, order, invoicing, and vendor queries professionally and efficiently.
• Schedule daily driver deliveries and workshop job cards to support timely completion of work.
• Coordinate with the design department to ensure jobs are completed and dispatched according to schedule.
• Supervise workshop staff and support daily production operations. Expeditor / Labor Accounting / Procurement Officer (Buyer) Glencore (Xstrata Alloys Western Mines) January 2008 – Present
• Provide administrative, procurement, reporting, and operational support within a mining environment.
• Follow up on outstanding purchase orders and coordinate delivery of breakdown-related and operational requirements.
• Prepare capital and outstanding-order reports and process vendor applications.
• Perform labor-account accruals, reconciliations, journal entries, and invoice and statement verification.
• Provide monthly labor figures to Financial Management and Human Resources.
• Coordinate daily purchasing requirements for surface and underground equipment and services.
• Arrange, attend, assist with, and document site meetings, including preparation of meeting minutes.
• Prepare price comparisons, negotiate with vendors, source products, and support vendor development.
• Source qualified suppliers and assist vendors with quotation, invoicing, and administrative requirements.
• Generate SAP reports and transfer information to Excel, including purchase requisitions and vendor history/value-spend reporting. Credit Controller ® Credit Manager ® Branch Manager JD Group (Russels & Joshua Doore) February 2004 – December 2007
• Progressed through three positions, demonstrating increasing responsibility in administration and branch operations.
• Processed customer payments and managed the branch credit function.
• Worked to financial and performance targets and supported branch cash-flow management.
• Reviewed and approved customer credit within assigned responsibilities.
• Coached staff and supported day-to-day branch management activities.
• Managed branch expenses, stock, and operational requirements. Assistant Administration Manager Steiner Hygiene July 2000 – January 2004
• Supported branch administration, staff supervision, and day-to-day operational activities.
• Managed stock control and petty cash.
• Performed sales activities against established targets.
• Provided general administrative and operational support. Clerk (Temporary) Sasko Klerksdorp While at school
• Performed telesales activities, SAP data capture, general administration, and correspondence. EDUCATION
Diploma in Logistics and Supply Chain Management — INTEC Matric / Secondary School Certificate — Wesvalia High School, 1995–1999 Relevant subjects: English, Afrikaans, Typing, Business Economics, Geography, Home Economics. TECHNICAL SKILLS
Microsoft Word • Microsoft Excel • Microsoft Outlook • PowerPoint • SAP • PeopleSoft • Coupa • Ariba • Pastel • QuickBooks • Internet & Email
LANGUAGES
English and Afrikaans — speaking, reading, and writing REFERENCES
Professional references are available upon request.