Faculty Administrative Assistant and Educator

ROSI SERRATE

Faculty Administrative Assistan, dedicated professional with significant ability to engage with students, good communication and problem solving skills. Recognized to providing exceptional service that ensures students engagement and retention.

PROFESSIONAL EXPERIENCE

HOUSTON ISD

Tanglewood Middle School SLL Teacher assistant, November 2022 – June 2024

The School at St. George Place elementary school SLL teacher assistant, September 2021 – November 2022

Perform a variety of tasks and carry out instructional procedures for the SLL class.

THE AWTY INTERNATIONAL SCHOOL

Awty Plus after school Counselor, August 2019 – June 2020

Perform a variety of tasks and carry out instructional procedures for the after-school program.

Resposible for planning and executing activities during student’s free time in accordance with the policies of the school.

Providing for the safety and security of the students while engaging them in developmentally appropriate activities and homework assistance.

LOTZ FASHION JEWELRY - Houston, TX

Sales Representative, September 2015 – September 2017

Marketing and Branding development leader

Inventory and stock analyst

Shipping & Receiving coordinator

Conducted routine cycle counts and inventory audits

Store display maintenance enhancing merchandise visibility and increasing sales

Customer relations expert, recommending additional merchandise or cost-effective

alternatives to enhance service satisfaction

UNIPAC (MINAS GERAIS UNIVERSITY) – Minas Gerais, Brazil

Administrative Assistant, May 2000 – July 2003

Political science department substitute teacher

Political science data research coordinator and Document Controller

Manage travel and expense reports for the department

Recorded, transcribed and distributed minutes of meetings

Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management

Purchased and maintained office supply inventories.

UNIPAC (MINAS GERAIS UNIVERSITY) – Minas Gerais, Brazil

Subdivision CRIANCA, February 1999 – May 2000

Special-needs teacher

Put together customized lesson plans and developed and implemented all academic activities for students with multiple disabilities.

TITLES OFFICE – Minas Gerais, Brazil

Administrative Assistant, November 1997 – January 1999

Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers

Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to office policy

Front desk manager

Document control management

Developed new filing and organizational practices

Maintain utmost discretion when dealing with sensitive topics members

EDUCATION

FIJ – Faculdades Integradas de Jacarepagua - Rio de Janeiro, Brazil

Gadruation level course for specialization in Special Education, 2003-2004

UNIPAC – Universidade Presidente Antonio Carlos – Minas Gerais, Brazil

Bachelor Degree in Education, 1998-2002

ESCOLA ESTADUAL EMBAIXADOR JOSE BONIFACIO – Minas Gerais, Brazil

Certficate in Elementary School Teaching, 1994-1997

ADDITIONAL SKILLS

Microsoft Office (Word, Excel, PowerPoint)

Bilingual in Portuguese (native) and English (advanced)

Web, social media and tech savvy, require little to no training

OTHER RELEVANT INFORMATION

2000: Political Science Conference attendee at UNIPAC in Barbacena, MG – Brazil

2001: Master Teaching Management Seminar attendee in Barbacena, MG – Brazil

2002: Public Relations Course & Seminar attendee at UNIPAC in Barbacena, MG – Brazil

2008-2013: Volunteering at the Expat Living magazine in Singapore

2009-2014: Brazilian Embassy in Singapore event coordinator – Volunteer

2015-2019: Library Assistant in Duchesne Academy of the Sacred Heart – Volunteer

PROFESSIONAL REFERENCES & INFORMATION

Mrs. Andreia Caroni (***********@*****.***)

Mr. J. A. Martins (********@********.***)

Mrs. Maria Claudia Bertel (*****.******@**********.***)

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