Administrative Support & Case Review Specialist

Anita Benavidez

Chama, NM ***** ************@*****.*** +1-303-***-****

Driven Administrative Support specialist with a keen focus on detail, accuracy, and the impact of the finished product. Self-directed, multi-tasker, with strong team commitment, effective in motivating others. Adept at software programs, learning new tools quickly with efficiency.

Work Experience

Field Services Technician/Analyst

TEKSystems Global Services for the State of New Mexico

October, 2023 to October, 2024 (contract)

• Receive electronic applications and/or recertifications for Medicaid as part of the State’s Public Health Emergency unwinding process.

• Use five systems (internal and external) to effectively review cases, identifying income from RSDI (Retirement, Survivors, and Disability Insurance) and/or SSI (Supplemental Security Income) as well as income earned from wages or self-employment.

• Evaluate reported income to determine benefit eligibility.

• Contact the client directly when questions arise or there is a conflict in reported income.

• Process application intakes as well as recertifications for existing benefits with a minimum quota of 20 per day.

Executive Assistant to Executive Director, Deputy Director, and Board of Directors Health District of Northern Larimer County - Fort Collins, CO February 2019 to June 2023

• Maintain calendars for Executive Director (ED), Deputy Director (DD), and Board of Directors for both internal and external meetings including all preparation.

• Advance level administrative support to the ED, DD, and projects as assigned, utilizing technology for efficiency and professionalism

• Direct support of the Board of Directors including organization and composition of Board Meeting materials as well as maintenance of Board archives. Preparation and approval of Board Meeting minutes, including public access; schedule and handling all facets of the Board meetings including requisite legal notices.

• Assist the ED in coordinating projects including scheduling meetings, forums, and retreats. Conduct research and develop related matrices and/or reports.

Support Leadership Team as needed including meeting organization and travel. Initiated the organization's efforts to get ADA Compliant including training, remediation of historical documents and current documents from this office. Drove the implementation of an internal system for future compliance.

• Serve as travel specialist for Health District staff including coordination of all travel arrangements, creating individual travel packets, and reconciliation of expenses upon return.

• Responsible for assuring internal policies, state and local regulations, and laws are followed, and deadlines are met.

• Participate in the development, updating, and implementation of policies, practices, and priorities for the organization.

Prepare flyers, handouts, presentations, and documents utilizing graphic and layout skills.

Leadership role in coordination of special events and activities. Most recently assumed the leadership role for the Wellness & Recognition Council.

• Serve as effective liaison between the Health District Leadership Team (including ED and DD) and the public, government officials, and Board members.

Executive Assistant/Office Manager

Thomas A. Barron, LLC - Boulder, CO, US

June 2006 to December 2017

Direct administrative support for business owner including scheduling, meeting coordination, correspondence, creating presentations and generating reports. Composed and handled most routine correspondence, and scribed dictated correspondence directly.

• Coordinated efforts across office team of five for quality of projects and timely completion. Determined task assignments for efficiency and best utilization of skill sets.

• Typed and first-pass edit of handwritten manuscripts including maintaining confidentiality while in development. Key liaison between publisher and author, managing contracts to finalization.

• Managed records in a 50,000+ record database including editing, purging, entering, and running reports.

• Managed two websites in Drupal, then HTML as well as creating a third website with requisite copyrights.

Learned movie script writing software and developed script through three revisions.

Researched, contracted, and learned online scholarship program moving from a paper-intensive process to full automation. Became technical and administrative expert supporting application process. • Office manager responsible for all human resource functions including hiring, termination, salary, and benefits. Also set and maintained vacation and general office policies.

Owner/Manager

American Visions Gallery of Elk Grove - Elk Grove, CA, US February 2001 to October 2003

Managed all aspects of gallery ownership including:

Inventory management and sales using a "point of sale" system

Advertising, customer relations, and event planning and execution

Accounting (managing gallery financials in Excel workbooks)

Increased sales by 20% in the first year

Human Resources including hiring, dismissal, performance management, payroll, and bonus program

Mid-Level Manager

Intel Corporation - Folsom, CA

April 1985 to October 2001

Worked under the names of Anita K. Forman and Anita K. Southwick

• Held a variety of positions, each moving progressively upward in responsibility and scope:

Payroll Clerk

Administrative Assistant to Senior Administrative Assistant Document Control Supervisor

Product Planner

Commodity Planning Manager

Organization Development Manager (leading a team in charge of experienced recruiting).

• Managed a team of ten employees developing new organization combining planning and marketing functions. Received awards for the success of our transition.

Lead multi-national teams in development projects such as First-Line Manager training.

Worked as a product planner in Israel for 3 months as a U.S. liaison.

Dictation

Typing 65 wpm

Microsoft Windows including Teams

Detail Oriented

Document Management

Project Coordination

Event Planning

Excellent communication and interpersonal skills

Advance skills in Adobe

Dedicated team player

Skills

Education

Bachelor of Arts in Contemplative Psychology Naropa University - Boulder, CO, US

2007

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