Construction and Retail Customer Service Professional

KEITH GUPTILL

**** ****** **., *** *****, CA ****1 • 925-***-**** • *************@*****.***

PROFESSIONAL SUMMARY

Dependable and hardworking professional with extensive experience in construction, skilled trades, retail, customer service, and hands-on work environments. Strong background in safety, teamwork, problem-solving, equipment operation, and completing work efficiently and accurately. Experienced working independently as well as part of a team, with a strong work ethic and commitment to quality work. Comfortable learning new skills, working with tools and equipment, assisting customers, and adapting to different work environments. WORK EXPERIENCE

Rio Vista Ace Hardware

506 CA-12, Rio Vista, CA 94571 • 707-***-****

October 14, 2024 – Present

• Provide friendly and helpful customer service in a busy retail environment.

• Assist customers with locating products and finding solutions for home improvement and hardware needs.

• Maintain organized, clean, and well-stocked work areas.

• Work with a variety of tools, hardware, building materials, and other products.

• Operate registers and assist with daily store operations.

• Work effectively with coworkers to complete tasks and meet customer needs.

• Use hands-on knowledge and problem-solving skills to assist customers with projects and product questions.

• Follow company safety procedures and maintain a professional work environment. Sprinkler Fitters Local 483

Apprentice / Journeyman / Field Foreman • March 2007 – Present

• Progressed through a five-year apprenticeship program to Journeyman and Field Foreman.

• Worked on commercial buildings and hospitals installing and servicing overhead fire protection systems.

• Read and worked from plans and job specifications.

• Used hand tools, power tools, lifts, and various equipment to complete projects.

• Worked safely around other trades, equipment, and active construction environments.

• Supervised and coordinated work in the field as a Foreman.

• Worked independently and as part of a team to complete projects efficiently.

• Maintained a strong focus on safety, quality, and attention to detail. Superior Automatic Sprinkler Co.

Apprentice / Journeyman • CA License No. 287121 • 4378 Enterprise St., Fremont, CA 94538 RCM Fire Protection

Journeyman • CA License No. 793205 • 350 Enterprise Pl., Tracy, CA 95304 Cosco Fire Protection Inc.

Journeyman • CA License No. 577621 • 7455 Longard Rd., Livermore, CA 94551 Ingram Fire Protection Inc.

Journeyman • CA License No. 985475 • 23785 Cabot Blvd., Suite 301, Hayward, CA 94545 Walschon Fire Protection System

Journeyman • CA License No. C-16 568438 • 2178 Rheem Dr., Pleasanton, CA 94588 EDUCATION

Livermore High School — High School Diploma (September 2001) Sprinkler Fitters Local 483 — Vocational Apprenticeship Training (March 2007 – 2011) Completed five-year apprenticeship training program; perfect attendance. SKILLS

Customer Service Problem Solving General Maintenance & Repairs Hand & Power Tools Construction & Skilled Trades Teamwork & Leadership Safety Procedures Equipment Operation Material Handling Organization & Stocking Reading Plans and Specifications Working Independently Time Management Attention to Detail Fast Learner

OSHA Construction Safety Boom Lift Aerial Work Equipment Variable Reach Rough Terrain Forklift Vertical Mast Rough Terrain Forklift Basic CPR & First Aid LICENSES & TRAINING

• California Fire Automatic Extinguishing System License

• OSHA 10 Construction Safety and Health

• Boom Lift Training

• Aerial Work Training

• Variable Reach Rough Terrain Forklift Training

• Vertical Mast Rough Terrain Forklift Training

• Basic CPR & First Aid Training

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