Reliable Remote Customer Support Candidate
Resume:
Jennifer Trejo
**** ********* ** *******, ** ****0
C: (925)393-9425E: ************@*****.***
Education
Galileo Academy of Science Technology Graduated: May 2015 H.S. Diploma Experience
GAT Airline Support Inc. March 2017- continuing
cabin cleaner
● or Cleaning TURN: When the plane arrived at gate had to clean first class, economy class, and bathroom within 10 minutes less so customers could board the plane.( This is morning and Night)
● Cleaning RON: At night Planes had to stay overnight, we as a group had to clean the plane within 30 minutes really clean and be able to find a security pocks, assistance from Jetblue hides them for us to find them to make sure we are cleaning well and careful with the security pock. Panera Bread Feb. 2017- March 2018
Cashier / kitchen
● Customer Service: Getting people’s order correctly, repeated to them to make sure I got it correct, And also helping them get their Pastries very carefully and with a good smile great them.
● kitchen helper: When there wasn’t enough people in kitchen area I will go help them prepare food for the customer to make sure I was doing it correctly by looking at the screen. Target June 2016-Jan 2017
cashier
● Customer Service: Assist customers getting their groceries purchase safe by cashing them out of the store. And helping people to find their stuff that was needed for them. Recommend about Red Card of target so that Customer could get Discounts.
● set up/clean up : When there isn’t enough customer organize around the store and clean whatever wasn’t in the right place.
● Temporary: The supervisor of Target Cashier Didn’t let me know that I apply temporary got fire on Jan. Got upset and mad they didn’t do good communication with me. Dollar tree in SSF
Cashier June 2015-May 2016
● Customer Service: Assist customers getting their groceries purchase safe by cashing them out of the store. And helping people to find their stuff that was needed for them.
● set up/clean up : When there isn’t enough customer organize around the store and clean whatever wasn’t in the right place.
Boys & Girls Clubs of SF- Tenderloin Clubhouse Aug 2012- May 2014 Teen Volunteer Staff
● Numbers/ Trax-solution: Ability to input and analyze data n in Trax-solution software database
● Customer Service: Excellent, Professional, when welcoming and acknowledging visitors, parents, members, and staff; providing them with clear information on programming and services.
● Safe Passage: Provide and assists members to and from clubhouse to various program spaces and walking home safely.
● Set up/clean up: Assisted clubhouse staff with programming activities such as: snack, power hour and tables games at clubhouse.
Tenderloin Community School -Reading Partners Jan 2013- May 2013 Teen Reading Partner
● Set up: getting ready for what the kid needs help with tutoring and also so he/she could get skills
● Reading Support: kids would read to me while I listen to hear the spelling words that they can’t pronounce it.
● Vocabulary Challenge: Identify key vocabulary words with participants to name, read, and explain what it means. Then show him/her how to use the words in a complete sentence.
● Power play: Engage and supervise members during organized activities in the classroom setting. Activities
Screen printing. Nov 2012- May 2013
● Learning how to design and print something to a T-shirt on a weekly basis. Attended college workshop where I learned more about the basics of screen printing techniques. Skills
● Bilingual (English, Spanish) and ability to write in Spanish. Work well with others
● Experienced with Google Drive and Google Documents. I’m motivated, organized, trustworthy, responsible, and supervised.
References
Esan Looper Clubhouse Director
Tenderloin Clubhouse Boys & Girls Clubs San Francisco
415-***-**** *******@********.***
Sammy Soun Middle school Director
Tenderloin Clubhouse Boys & Girls Clubs of San Francisco
415-***-**** *****@********.***
Yessenia Nava Assistant manager
Panera bread Milbrae Ca
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