Asistente de Cuidado y Atención al Cliente
Resume:
Marlene Burgos Capellán
North Bay Village ***** Florida Tel. 786- 357-3619
E-Mail: **************@*****.***
Objective
Putting to the services of the institution my professional skills, good treatment with users and related; seeking to achieve the goals of the organization and achieve my professional and personal satisfaction. Providing total quality by meeting the needs of the people who visit the institution.
Skills
• Excellent communication skills
• Professional phone etiquette
• Database management
• Articulate and well-spoken
• Customer service-oriented
• Flexible
• Accurate and detailed
• Social media knowledge
• Pleasant demeanor
• Team building
• Spreadsheet management
• Bookkeeping
• Expert in QuickBooks Pro
Education
Liceo Nocturno de Bayacanes
La Vega, Dom, Rep.
Title Obtained:
Bachelor of Science and Letters
Universidad Católica Tecnológica
del Cibao “UCATECI”
La Vega, Dom. Rep. Title Obtained:
Law Degree
Universidad Abierta
para Adultos “UAPA”
Santiago, Rep. Dominicana Title Obtained:
Master's Degree in Criminal and Criminal Procedural Law.
International Training Careers
Title to obtain:
Nursing Assistant
Phlebotomy
Patient Care Assistant
Alzheimer’s Disease
Domestic Violence
Assisting With Self Administration of Medication.
Osha- Infection Control
Home Health Aide Training
TECHNICAL COURSES
Centro de Sistema y Tecnología “CENSITEC”
Title Obtained:
Computer Accountin
Management
Office Program
Management
Web Page Design
Instituto de Formación Técnico Profesional “INFOTEP”
Title Obtained:
Internet Handler
Executive Secretary
Power Point
Instituto Técnico Vocacional “ITEVO
Title Obtained:
Human Relations
Label and Protocol
WORK EXPERIENCE
Freelance Work
Occupation: baby siter (present)
Personal nursing assistant (present)
Sagamore hotel
Occupation: line chef (2016 to 2020)
Bavaria Haus
Occupation: line chef (2020 to 2021)
PERSONAL REFERENCES
Available upon request.
Contact this candidate