Concrete Construction & Foundry Sales Associate

STEVEN M. SMITH

Membership Sales · Concrete Construction · Foundry Operations

Winter Park, FL 32792 · 407-***-**** · **************@******.*** PROFESSIONAL SUMMARY

Hands-on operator with a long background in concrete construction and foundry production, now in customer-facing sales. Built and ran a self-employed concrete business for 17 years, then worked in a foundry machine division and on a construction crew in Fort Wayne. Currently sells memberships and day passes at a rock-climbing gym, using a direct style that comes from bidding work, running crews, and closing jobs on the site. EXPERIENCE

Sales Associate, Memberships and Day Passes Current Aiguille Rock Climbing Center Longwood, FL

• Greet walk-ins, tour the facility, and convert first-time climbers into day passes, punch cards, and monthly memberships.

• Explain waiver, belay-certification, and youth-program requirements so new members start safely on the first visit.

• Follow up with trial visitors by phone and text to recover unsigned memberships and class sign-ups.

• Keep the front desk, retail wall, and intro area tidy during open hours and hand off facility issues to floor staff. Concrete Carpenter / Crew Lead April 1999 – April 2000 Meyer Construction Fort Wayne, IN

• Formed and placed footings, foundation walls, and flatwork on residential and small commercial jobs.

• Set layout from stakes and prints, checked square and elevation before the pour, and stripped and cleaned forms for the next set.

• Worked with the superintendent on daily manpower and material needs so the pour schedule held. Machine Operator / Production Associate October 1996 – April 1999 Fort Wayne Foundry, Machine Division Fort Wayne, IN

• Ran machining operations on cast components to print tolerances and checked parts before they left the cell.

• Followed shop safety, lockout, and housekeeping rules on a production floor running multiple shifts.

• Reported tooling wear and scrap so maintenance could keep the line moving without a full stop. Owner / Operator 1979 – 1996

Self-Employed Concrete Construction Fort Wayne, IN area

• Started and ran a concrete construction business for 17 years, from small residential flatwork to larger pours for local builders.

• Bid work, ordered concrete and rebar, hired day labor, and finished jobs to the standard that kept repeat customers.

• Handled scheduling, invoicing, and supplier accounts without an office staff. SKILLS

Sales and service. Walk-in conversion, membership pitches, phone follow-up, waiver and safety explanations, cash and card handling.

Concrete. Forming, placing, finishing, grading, simple estimating, crew scheduling, ready-mix coordination. Shop. Machine-division production, print reading, basic inspection, lockout and floor safety. Tools. Valid Florida driver license. Comfortable with phone, text, and basic point-of-sale. EDUCATION

High school diploma · Loy Norrix High School, Kalamazoo, Michigan On-the-job training in concrete finishing, forming, and foundry machine operation.

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