Administrative Specialist and Federal Records Support
Resume:
Antoinette L. Gilmer
Cambridge, MD 21613
**********.****@*****.***
Profile
I am a proactive and highly professional individual with over 18 years of experience in the Federal government. I seek to contribute to a challenging and rewarding organization where my computer, interpersonal, and communication skills can be effectively utilized and valued.
Expertise
-Exceptional adaptability and time management skills.
-Proficient in written and verbal communication with a strong professional demeanor
-Capable of managing multiple tasks and projects concurrently
-Ability to engage with individuals at all levels of business and management
-Extensive proficiency in computer operations
Professional Background
April 2026 to Current
State of Delaware, Health & Social Service (Casual/Seasonal)
302-***-****, Erica Edwards Supervisor
Administrative Specialist
Serve as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate various activities, respond to inquiries, and provide guidance and consultation on administrative matters.
Create format documents, generate and share presentations, manage schedules, develop and manage spreadsheets, assist in maintaining policies, procedures, guidelines, or training manuals, and maintains information in databases.
Deliver excellent customer service in-person, electronically, or by written communication.
Apply and explain agency services, laws, rules, regulations, standards, policies, and procedures.
Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information and ensures records are maintained in compliance with retention schedules.
Assist higher-level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data, preparing reports, supporting performance tracking and dashboard maintenance, or performing related support work.
Review, processes, and evaluate information for completeness, accuracy, and conformity with applicable laws, rules, and regulations. Resolves discrepancies, deficiencies in information, or other issues.
Draft, manage, and distribute communications and other materials for public and/or internal use.
Coordinate administrative elements of projects including tracking timelines, scheduling, documenting progress, and facilitating communication between team members.
Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
Performs other related duties as required.
August 2025 to March 2026
Charles County School District (Contractor) with All Pro All Services
240-***-****, Larry Cumberbatch, Supervisor
School Van Driver
Transport displaced children and children with disabilities to and from school securely and efficiently.
Enforce traffic laws and maintain van integrity, ensuring a safe and clean environment at all times.
Guarantee student safety by verifying permissions for rides and assisting with boarding and disembarking.
Maintain discipline among students to foster a safe and respectful atmosphere on the van.
Conduct thorough inspections of the van pre- and post-route and actively participate in safety meetings to uphold standards.
May 2017 to June 13, 2023
U.S. Department of State (Contractor) with Olgoonik Global Solutions, LLC
Counterintelligence Counter-Threat Vetting Unit, Kimberly Batchellor- Supervisor
Program Manager
Maintained up-to-date files on classified documents and Regional Post changes as required for security materials.
•Assisted government personnel in research, coordination, monitoring, and tracking actions; and prepared reports related to student travel and lodging.
•Drafted, edited, and proofed correspondence, action memos, and SOP as part of this role.
•Collaborated with the Finance Department to invoice travelers for personal travel costs, including sending invoices to travelers, creating purchase orders, and following up with finance staff.
•Reviewed timesheets, input time and attendance for employees, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
•Worked independently, with little oversight, to advise and assist program office personnel on matters of security-related office administration.
May 2013 to May 2017
U.S. Department of State (Contractor) with TJFACT
Counterintelligence Count-Threat Vetting Unit, Seth Lindenfeld- Supervisor 703-***-****
Office Administrator
.
Created and maintained the Division's Standard Operating Procedure (SOP).
• Onboard new staff to the Division. Tasks such as arranging security briefings, securing badging, requesting various security access, and coordinating seating arrangements.
• Collected procurement requests through Ariba for employee contracts and staff needs.
• Prepared visa forms and obtained visas from foreign embassies, including coordinating with regional and program staff to get letters of invitation from regional offices.
• Coordinated with the finance department to invoice travelers for personal travel costs, including sending invoices to travelers and following up with finance staff.
• Reviewed timesheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
• Verified attendance, hours worked and pay adjustments and posted information onto designated records.
• Collected passport applications and supporting documents for acceptability as proof of citizenship, identity, and official and diplomatic passport processing for travel.
November 2005 to April 2013
U.S. Department of State (Contractor) with Allutiq, LLC
Diplomatic Security Training Center, Thomas Haycraft- supervisor 703-***-****
Office Administrator
•Assist government personnel in research, coordination, monitoring, and tracking actions; and prepare reports related to student travel and lodging.
•Maintain up-to-date files on classified documents and post changes as required for all security materials.
•Maintain log-in/log-out of incoming/outgoing information and ensure retrievability of security clearance information in response to internal/external requests.
•Work independently, with little oversight, to advise and assist program office personnel on matters of security-related office administration.
•Perform as the backup coordinator for the Foreign Affairs Counter Threat Course (FACT). Track incoming emails daily, respond to questions from enrolled students, and perform other daily duties related to the course.
•Review outgoing correspondence for approval of Program Office personnel.
Education
2004-2006 Prince George's Community College, Largo, MD- Criminal Justice- associate degree, Awarded 2007
1992- 1993 Fairmont State College, Fairmont, West Virginia- Transfer
1987- 1992 Dunbar Senior High School, Washington, DC- General Diploma
Knowledge and Skills:
Typing speed: 55 wpm
Proficient in Microsoft Office SharePoint, Outlook, Word, Excel, TEAM, PowerPoint, and Publisher.
Professional Reference:
Kimberly Batchellor-Former supervisor at U.S. Department of State,
703-***-****, ***********@*****.***
Mark LaFleur- Former colleague at the U.S. Department of State, 540-***-****,
*********@*****.***
Hoyt (Jessy) Alexander- Former Supervisor at the Department of State, (202)
264-9790, ***********@*****.***
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