Benefits & HR Coordinator Candidate

STEPHANIE HEIN

Katy, TX ***** 832-***-**** *****.********@*****.*** LinkedIn

PROFESSIONAL SUMMARY

Dedicated and detail-oriented Benefit Administrator with over 15 years of experience managing comprehensive employee benefits programs. Proven ability to ensure compliance with federal and state labor laws, including ACA and ERISA. Expertise in benefits communication, enrollment, vendor management, and HRIS systems like ADP Workforce Now. Successfully completed 401(k) audits and developed engaging employee wellness initiatives, seeking to leverage these skills to enhance benefits administration and employee well-being. PROFESSIONAL EXPERIENCE

Benefit Administrator ENSITEUSA 06/2025–Present • Houston, TX

• Spearheaded communication, enrollment, maintenance, verification, termination, and adjustment of employee benefits, including medical, dental, vision, short- and long-term disability, life insurance, FSAs, HSAs, HRAs, accident, hospitalization, critical illness, COBRA, and the 401(k) profit-sharing plan.

• Developed, implemented, and administered comprehensive employee benefits programs.

• Ensured compliance with ACA, ERISA, COBRA, Section 125 plans, and DOL regulations; maintained foundational knowledge of Medicare.

• Served as the primary point of contact for employee benefits inquiries and coordinated with external vendors.

• Partnered with Payroll to ensure accurate benefit adjustments each pay period.

• Recommended open-enrollment improvements, including vendor integrations to streamline manual processes and reduce data-entry errors.

• Proposed cost-saving measures for field employees to support ACA compliance and mitigate penalties.

• Created open-enrollment presentations and benefit-specific video tutorials to support new hires and employee coverage decisions.

• Integrated direct links to benefits guides, carrier and claims websites, and essential forms.

• Managed ACA compliance in ADP Workforce Now, including 1094-C and 1095-C functions and accuracy-review reporting.

• Led an employee-handbook update project using artificial intelligence tools.

• Completed the 401(k) external audit within two months of employment following the manager’s departure.

• Processed Qualified Medical Child Support Orders and supported 401(k) enrollment, inquiries, distributions, hardships, rollovers, and required minimum distributions.

• Partnered with the broker to launch monthly Wellness Minute communications covering health and financial wellness.

• Reviewed monthly billing reconciliations, made adjustments, and submitted them to Accounting for payment. Benefit Analyst ARCHROCK 08/2022–02/2025 • Houston, TX

• Oversaw self-funded health, dental, vision, life, disability, and retirement benefits for more than 1,100 full-time employees.

• Managed relationships with the benefits broker, vendors, and third-party administrators to support effective program delivery.

• Coordinated open enrollment, including Oracle plan configuration through Mastek, testing, pilot-group assignment, and employee rollout.

• Chaired the RockFIT fitness committee and developed employee fitness challenges.

• Co-created the quarterly Rockin’ Wellbeing newsletter, contributing content on physical, mental, and financial well-being.

• Developed benefits communications and presentations for new hires and plan updates; partnered with the broker to create and design the Benefits Guide.

• Supported Total Rewards Statements by providing company cost information for medical, dental, vision, basic life/AD&D, and 401(k) matching.

• Collaborated across HR on employee lifecycle projects spanning recruitment, hiring, onboarding, training, and termination.

• Participated in strategic benefits plan discussions with Total Rewards leadership and the benefits broker.

• Led 401(k) audit coordination with external auditors and internal departments.

• Processed benefit enrollment and discontinuation for new hires, rehires, and terminations accurately and on time.

• Updated company intranet content with benefits information and participated in monthly ACA compliance calls with ADP.

• Managed monthly benefits billing, approvals, and payment submissions.

• Monitored industry trends and regulatory changes and supported employee education through materials, webinars, and onsite meetings.

• Resolved employee benefits inquiries and issues with a customer-service focus. HR Coordinator TITAN PEQ 05/01/2020 – 05/01/2022 02/2022–08/2022 • Alleyton, TX

• Led onboarding, including orientation, new-hire paperwork, I-9 and E-Verify, HRIS and benefits data entry, badges, and uniforms.

• Processed HRIS changes for salaries, promotions, bonuses, vacation accruals, hires, and terminations.

• Processed full-cycle biweekly payroll and conducted I-9, PTO, benefits, and other departmental audits.

• Administered random drug-screen notifications and testing appointments.

• Managed benefit enrollment, open enrollment, life-event changes, and terminations.

• Served on the Safety Committee and backed up the HSE Manager for orientations and weekly manufacturing safety walkthroughs.

• Maintained up to 230 employee files and supported implementation of Paycor, including related training.

• Created Blue Cross Blue Shield and MetLife enrollment forms and prepared employee/family data for upload under tight deadlines.

• Authored company policies, procedures, and the employee handbook within a two-month deadline.

• Responded to and resolved HR and benefits inquiries. Payroll/Benefit Specialist IAPETUS HOLDINGS, LLC 11/2020–02/2022 • Houston, TX

• Managed full-cycle payroll for nine entities across Texas, California, New York, Massachusetts, and Florida, supporting more than 400 employees across weekly, biweekly, semimonthly, and monthly cycles, including a California union company.

• Established three new entities in ADP Workforce Now to meet client requirements.

• Processed complex mid-cycle payroll adjustments and employee payroll/benefit data changes.

• Authored standard operating procedures for payroll cycles and benefits enrollment.

• Configured online ADP benefits enrollment during the first month of employment and established carrier connections.

• Supported employee benefit enrollment and inquiries.

• Completed ACA compliance projects for 2019 and 2020.

• Coordinated employee transition to Fidelity 401(k) administration from Principal.

• Processed unemployment notices, tax levies, child support, and medical support orders. HR Generalist ATLAS COPCO COMPRESSORS 08/2011–11/2017 • Houston, TX

• Managed high-volume full-cycle recruitment, including postings, agency coordination, screenings, interviews, offer letters, and onboarding.

• Maintained HRIS data integrity through quarterly audits and generated monthly people-management reports for corporate, executive, and management teams.

• Processed full-cycle biweekly payroll in ADP, including employee changes, salary adjustments, promotions, bonuses, vacation accruals, hires, terminations, and garnishments.

• Resolved payroll and benefits inquiries from employees and supervisors.

• Standardized time-correction procedures in Made to Manage and trained supervisors.

• Contributed to HRIS implementation, transitioning from the internal Atlas Copco Staff database to SuccessFactors.

• Maintained job descriptions and supported recruitment and departmental reporting requests.

• Coordinated employee events, including holiday parties, health and wellness fairs, the Susan G. Komen Race, and birthday and anniversary celebrations.

EDUCATION

University of Phoenix Houston, TX 2012

Bachelor of Science, BM/HR Management • GPA: 3.56

CORE SKILLS

• Benefits Administration & Open Enrollment • Full-Cycle Payroll

• HRIS Applications & Implementation • ACA, ERISA, COBRA & HR Compliance

• FMLA/LOA Administration • Auditing & Data Integrity

• Carrier & Broker Management • Wellness Programs & Budgets

• Process Improvement • Retirement Administration & Auditing

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