Part-Time Remote Data Entry Administrator

Jill Bourgeois

508-***-**** *********@*****.***

I am searching for a second, part-time / flexible, work from home job; preferably data entry which would not require me to travel. I don’t need benefits. My goal is to supplement my current income and to help others be more efficient in their role.

PROFESSIONAL EXPERIENCE

Assistant Leased Housing Administrator Dennis Housing Authority & Nantucket Housing Authority June 2020 – Present

Process annual and interim recertifications for current tenants’ continued occupancy

Screen applicants for occupancy, including but not limited to:

oBackground checks, SORI, CORI, etc.

Massachusetts Rental Voucher Program (MRVP) administrator

USDA Rural Development Housing Program administrator

Perform general administrative duties, including filing, answering phones, helping public and tenant walk-ins, sending applications to applicants, entering received applications, and helping applicants complete applications.

Medical Secretary James T. Reimer, M.D., P.C. November 2018 – May 2020

Greet patients, including updating insurance and/or contact information, collecting copays, and performing any other duties needed.

Answer busy phones

Take messages / liaison between patients and the practice doctors

Create patient referrals for PCP patients.

All office filing

Call patients and schedule new appointments for nephrology referrals received.

Serve as liaison between our office and other doctors’ offices.

Keep track of the office inventory

Driver Uber / Lyft June 2018 – 2020

Hearing Instrument Specialist Home To Hear March 2018 – 2020

Maintain my own equipment and see clients on my own schedule.

Provide mobile hearing services, including hearing evaluations, otoscopic evaluations of the ears, and hearing aid sales/service.

Assistive listening devices

Hearing Instrument Specialist, MA Lic. #263 Mass Audiology January 2015 – December 2017

Perform hearing evaluations, including initial otoscopic evaluations.

Hearing aid sales

Take ear impressions when needed for earmolds and/or custom hearing aids

Fit, service, and clean hearing aids.

Serve as team leader of the office.

Maintain inventory of hearing aid cleaning/service supplies

Company database for order entry

Hearing Instrument Specialist, MA Lic. #263 Advanced Audiology Associates, Inc. April 2012 – January 2015

Receptionist / Office Manager Advanced Audiology Associates, Inc. June 2009 – April 2012

Perform hearing screenings for current and potential new patients

Otoscopy evaluations

Fit, service, and clean hearing aids, including 2 cc analysis.

Hearing aid sales

Take ear impressions when needed for earmolds and/or custom hearing aids

Maintain inventory of hearing aid cleaning/service supplies in one of the two offices.

Answer 2-line phone system

Greet patients at the front desk; collect any pertinent information from them for their appointment (if applicable)

All insurance billing; all patient billing

Check in all new orders as they arrive, i.e. hearing aids, listening devices, etc.

Check in all repairs as they arrive

Assist walk-in patients by cleaning and checking hearing aids and changing tubes as needed.

All patient filing, vendor filing, insurance claims filing

While studying for Hearing Instrument Specialist license: train new receptionist/office manager and complete apprenticeship under both audiologists, who were co-owners of the practice.

EDUCATION

International Hearing Society State of Massachusetts Licensing October 2010 – October 2011; March 2012

Certificate of Completion: Medical Terminology, Billing and Coding Sandwich Community School, Sandwich, MA February 2007 – May 2007

B.A., Hispanic Studies Wheaton College, Norton, MA September 1990 – May 1994

SKILLS

Housing administration: PHA-Web, MRVP administration, USDA Rural Development Housing Program administration, tenant recertifications, applicant screening

Office technology: Microsoft Office, Outlook, Word, Excel, OneDrive, Google Docs, Google Sheets

Healthcare and audiology systems: Asp.md, Shoebox Audiometry, BluePrint, FileMaker, HearForm

Administrative operations: filing, billing support, inventory tracking, referral coordination, appointment scheduling, customer service

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