Detail-Oriented Operations and Safety Driver

Summary

I can contribute my strong problem-solving abilities, attention to detail, and diverse professional background. With healthcare experience, management expertise, and a defensive driving certification, I bring a unique combination of skills that make me a reliable and adaptable candidate. In my healthcare roles, I developed the ability to work under pressure while maintaining accuracy and empathy, ensuring high-quality service for patients and colleagues. My management experience has strengthened my leadership skills, allowing me to guide teams effectively, resolve challenges, and improve day-to-day operations. Additionally, my defensive driving certification and professional driving experience highlight my commitment to safety, responsibility, and dependability in all aspects of my work.

I am confident that my diverse skill set and dedication to excellence would allow me to add value to your team. I would welcome the opportunity to discuss how my experience aligns with the needs of your organization and how I can contribute to your success.

Willing to relocate to: North Carolina - Georgia - Pennsylvania Authorized to work in the US for any employer

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work experience

Assembler and Fabricator

ST Engineering • Baltimore, MD

September 2025 to April 2026

Bonded Air craft parts on a machine called an ‘ Outer’ where I bonded and layer material called plates in order to create a shell for the engine of the aircraft using a computer and laser graph beam to pin point the lay out of where the plates were to go

My job description consisted of the first step to creating the mold and making of the air plane engine before it goes to assembly and then eventually the enclave where it is then heated and molded to finish the rest of the process to be fitted and assembled to the custom aircraft it was designed for Bus Operator/Driver

Transdev • Baltimore, MD

December 2024 to August 2025

• Transported customers safely from pick-up locations to destinations, ensuring respectful assistance for individuals with mobility issues and disabilities

• Maintained vigilance and heightened awareness while operating the bus, prioritizing passenger safety during door-to- door service

• Assisted passengers to and from their doors or businesses, demonstrating commitment to providing a secure and supportive travel experience

Direct Support Professional

Chimes International Ltd • Baltimore, MD

February 2022 to November 2024

• Assisted with daily tasks such as bathing, grooming, transferring, cooking, and laundry, enhancing clients' quality of life

• Transported individuals to day programs, job sites, appointments, and community outings using a 12-passenger van, ensuring safe and timely commutes

• Taught self-care skills and encouraged independence, creating a safe space for self-awareness and personal growth

• Followed behavior and primary care plans to promote positive outcomes and provide constructive redirection

• Provided emotional support in individualized settings and documented behavior, medical planning, and vital signs using Therap App

• Scheduled monthly appointments and maintained records according to service plans and health diagnoses Damira Palmer

+1-443-***-**** / ***************@*****.*** / Baltimore, MD 21216

• Supported individuals with colostomy care and participated in PCP meetings to discuss and update behavior plans Environmental Services

The Johns Hopkins Hospital • Baltimore, MD

March 2018 to December 2021

Emptied and cleaned waste and trash containers. Washed, dried, counted, folded, and stored clean linens and hospital gowns

Delivered clean linens and clothes to various departments and floors, and ensured the proper amount of linens are delivered by established times

Sanitized hospital rooms and beds making a safe clean germ free environment for patients Customer Service Rep

Coty Inc./The Beauty Space • Baltimore, MD

August 2010 to February 2018

attracted potential customers by answering product and service questions; suggesting information about other products and services. Processed orders, prepared correspondences and fulfilled customer inquiries to ensure customer satisfaction supervised a group of about 15 individuals as a shift supervisor and shift lead for overnights Education

General (High School Diploma)

Northwestern Senior High Baltimore • Baltimore, MD September 2005 to June 2009

Retail sales culinary Art (High school diploma)

Woodstock job corps • Woodstock, MD

September 2007 to October 2008

Skills

Dispatch software communication Manual handling Senior care Word processing School policy and procedure enforcement Patrolling Porter experience Professional email communication Manufacturing facility GPS Skilled nursing facility Registered behavior technician experience Route planning Emergency scheduling Microsoft PowerPoint Working with people with developmental disabilities Refrigerated trailer School experience Maintenance Food handling CPR Transportation planning Law enforcement Dietary department experience Moving Collecting samples for laboratory testing Math Meal assistance Fleet management Cooking Personal service experience with elderly individuals Industrial maintenance Microsoft Word Assisted living DOT (Department of Transportation) regulations Team management Facility security systems Bookkeeping Long term care Patient safety Courier Outdoor work Memory care SAP Precision measuring instruments Food service management Retail sales transactions Surveillance Resident's rights Patient observation Caregiving First aid Construction painting Crisis management Interpersonal communication Incident reporting compliance Food production Meal preparation Shipping & receiving Tax experience Computer skills Experience with children Leadership CCTV Sterilization Mobile applications Compliance audits & assessments Customer relationship building CRM software Preschool experience Adult care assistance Patient transport Analysis skills Nursing Medication dispensing Teaching Programmable logic controllers Supervising experience Forklift Receiving shipments Customer service Commercial painting Dressing assistance In-home experience Environmental Services Human resources Package delivery Interviewing Patient monitoring Working with high schoolers Flexo press Hoyer lift Medical emergency response Logistics Driver communication tools Management Adobe InDesign Grocery store Temperature range worked in Individual counseling Staff scheduling Basic life support Customer communication Corrections facility medical clinic Van driver DispatchTrack Purchasing Delivery detail verification Client rapport building Instant messaging app Children Experience with individuals with cognitive disabilities Assisting with ADLs Marketing Merchandising Customer retention Technical sales Patient interaction Heavy equipment operation Childhood development Urgent care Mentoring Presentation skills POS Consultative selling Personal care home Managing hospitality teams Crisis intervention Needs-based selling Child CPR Negotiation Technical Proficiency Technical documentation Research & development Customer support OSHA Refrigeration Paratransit Google Suite Bus driving Infants Night shift scheduling Grammar Experience Experience with individuals with dementia Medication management Retirement home Residential painting Box truck Computer operation ECG equipment Individual therapy Mechanical knowledge Electronic health records (EHR) management Chairside assisting Entrepreneurship Facilities management Vendor relationship building Food preparation Cash handling Communication skills Packaging design React Microsoft Excel Dementia care Dietary aide experience Commercial Cleaning Microsoft office (10+ years), 100 WPM (10+ years) Basic math Assembly Conflict management Project reporting Root cause analysis Cleaning Buffing Shuttle driving Dentrix Stress management Clean workspace maintenance Client advocacy in social work 10 key typing Security system monitoring (security system operation) Administrative experience Occupational health Record keeping Two-way radio communication Emergency management Trash removal Adolescents Community engagement Health monitoring assistance Sales Window cleaning Unloading Front desk Quick service & fast food restaurant City street navigation Home Care Heavy lifting Quality Control Mobile devices Special education Bathing assistance Filing Order picking Working with individuals with developmental disabilities Driving Childcare Vendor relationship management Windows Greeting customers Data collection OPERA Analytics Sewing machine Dishwashing Maintaining an organized workspace Dental receptionist Time management Flatbed Motor coach Home health Vaccination administration Collaborating with government agencies Soldering Social media management Residential cleaning Materials Handling Phone communication Teamwork Electrical experience Packaging Truck driving iOS Access control systems Landscaping Dental assisting Multitasking Decision making Medication administration Experience with individuals with mental health conditions Guest services HIPAA Report writing Productivity software Oracle Transportation Management RF scanner Workforce development Banking Mobility assistance Warehouse management system Safety inspections for hazard identification Supplier management Client communication Pallet jack Medication refills Microsoft Outlook Meditech Working with individuals with autism E-commerce GIS Internal medicine Microsoft Office Organizational skills Laundry Medication reconciliation Experience with individuals with substance use disorders Passenger van operation Forklift safety protocols Databases Cleanroom Early childhood education Baking Freight Fraud prevention and detection Van driving Care plans Retail Sales Security Safe environment creation Route driving Kitchen experience Warehouse experience Outbound calling Van delivery Routine inspections Substance abuse Commercial driving Reach truck Business development Workers' compensation Budgeting Order picker Delivery driver experience Delivery tracking applications Climbing Affordable Care Act (ACA) Project team coordination Live-in employment Medical terminology Training & development Sales support Weight lifting capacity Loss prevention Emotional support for ADL Patience Adobe Photoshop Text messaging Harm reduction Store management Attention to detail Oracle Engineering testing Cargo van operation Direct support Hospice experience Client interaction via phone calls Corrections experience Research Performance management Clear language communication Alzheimer's care Writing skills Sewing Freight shipment tracking Federal Acquisition Regulations Clinic Dry van Patient personal care assistance Dental office experience Translation Guest relations Pest control Inside sales Operating systems Contract management Laboratory experience Schematics CMMS Certifications

Certified medication technician

April 2024 to July 2026

CPR Certification

February 2024 to February 2026

BLS First Aid Certification

November 2023 to November 2025

Driver's License

Basic First Aid certificate

DOT Physical Certification

Life & Health Insurance License

CDL B

Passenger Endorsement

School Bus Endorsement

First Aid Certification

Non-CDL Class C

BLS Certification

Basic First Aid certificate, Any valid issuer for CA Guard Card

CPI Certification

Certified Medical Transcriptionist (CMT)

First Responder Certification

Certified Home Health Aide

Certified Medication Aide

RBT Certification

AED Certification

ServSafe

Licenses

Class C

MD • Expires July 2031

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