Quality Control and Manufacturing Technician

Objective: Driven graduate with a BA in Sociology, seeking an opportunity where I am able to use my observational, communication and problem solving skills to collaborate with a team of quality control professionals to develop my career.

EDUCATION: 1089444

North Carolina A&T State University, Greensboro, NC

B.A. Sociology May 2015

Grand Canyon University (Online), Phoenix, AZ

Graduate Certification of Completion in Life Coaching August 2018

Graduate Certification of Completion in Forensic Psychology June 2019

Graduate Certification of Completion in Humans Factors Psychology April 2020

SKILLS AND ABILITIES: COMPUTER EXPERIENCE:

Analytical Skills Excel

Organizational Skills Telnet

Problem-Solving Skills Electronic Batch Records (EBR)

Effective Communication Skills Oracle

Good attention to Detail

Good Judgment

Multitasking

Interpersonal Skills

Leadership Skills

SHADOW EXPERIENCE:

Herbalife: Winston Salem, NC Quality Control Department, February 2023

●Ensured quality through testing and inspecting at various stages as well as complied and evaluated statistical data to determine and maintain quality

●Recorded data for internal analysis of finished product

●Collected physical samples of raw materials and finished products for analytical testing

●Registered raw materials using Agile, Laboratory Information Management System (LIMS) and Oracle

●Reviewed and maintained digital files of required Certificates of Analysis and specifications for ingredients received

●Ensured proper labeling of samples

●Coordinated samples for shipping

●Reviewed data vs specifications (I.e. Revised data and specifications as needed) for accuracy

●Collaborated on Compositing finished products “in-house” ( I.e. Sampling Composite log and Release Specifications for SKU)

●Ensured timeliness of submitting samples and inputting data for lab results

EXPERIENCE:

Herbalife: Winston Salem, NC Manufacturing Technician II, 2020-Current

●Identifying raw materials using Telnet and Oracle

●Validating the availability of raw materials using multi-bins from Oracle

●Electric Pallet Jack certified

●Calibrating instruments/ tools as needed

●Performing minor or basic troubleshooting, such as navigating through EBR, Telnet and Oracle

●Verifying all records are current such as logbooks

●Monitoring quality of raw materials

●Detecting expired materials

●Ensuring FEFO (First Expired, First out) is being used and reporting any issues related to raw materials

●Unpacking, Packing and transferring items using Telnet

●Producing labels

●Releasing batches for weighbooth

●Returning unused items to the warehouse

●Transferring items to inventory control as needed

●Strategically palletizing raw materials on pallets

●Weighing out raw materials for desired campaign

●Complying with company policies and procedures including GMPs, SOPs, safety rules and regulations, and duties assigned by the Supervisor or Lead

Dunkin Donuts: Burlington, NC Opener, 2019-2020

●Key holder/Secured funds

●Maintaining quality of products

●On the Job Trainer

●Delegated tasks

Greensboro, NC Store Manager, 2014-2018

●Maintained records

●Handled scheduling, truck ordering, planning/coordinating sales, merchandising and budgeting

●Maintained the store and equipment

●Ensured all product and machines were ready for use and labeled correctly

●Inspected finished product

●Enforced food safety standards

●On the Job Trainer

●Ensured products met quality expectations

●Supervised team members to ensure all duties are being performing correctly and safely, according to food safety guidelines

●Closely collaborated with owners and suggested ways to maximize resources and protect the brand

ACHIEVEMENTS:

Dean’s List 2012, 2013, 2014, 2015

Safety Committee 2022

References Available Upon Request

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