Warehouse Operations Associate & Problem Solver

Jenelyn Clarish Culaman

Operations Associate Warehouse Operations Administrative Support

Columbia, SC 29209 803-***-**** ********@*******.*** PROFESSIONAL SUMMARY

Reliable and organized operations professional with hands-on experience in warehouse operations, inventory quality control, problem solving, process support, and team coordination. Experienced with Amazon operations including ICQA, Problem Solving, and Ambassador responsibilities, as well as warehouse operations with FedEx and Target. Strong ability to follow procedures, track information, identify and resolve operational issues, support team members, and work effectively in fast-paced environments. Cross-trained to assist with HR-related employee support and workplace processes when needed. CORE SKILLS

Operations Support • Warehouse Operations • Problem Solving • Inventory Quality Control • Data Tracking • Documentation • Process Support • Training & Team Support • Administrative Support • Microsoft Office • Spreadsheets & Data Entry • Computer Systems • Time Management • Multitasking • Safety Compliance • Communication • Attention to Detail PROFESSIONAL EXPERIENCE

Amazon — Warehouse Associate

West Columbia, SC March 2023 – 2024

Ambassador ICQA Problem Solver

• Supported daily warehouse operations while maintaining accuracy, productivity, and safety standards.

• Performed ICQA responsibilities to identify inventory discrepancies and maintain inventory accuracy.

• Worked as a Problem Solver to investigate operational issues, identify causes, and take appropriate corrective action.

• Assisted associates with processes, procedures, and day-to-day operational questions as an Amazon Ambassador.

• Monitored workflow and communicated operational issues to team members and leadership.

• Used computer-based systems to enter, review, and track operational information.

• Followed established procedures and maintained accurate documentation.

• Cross-trained to assist with HR-related employee support and workplace processes when assigned.

• Worked effectively under changing priorities and time-sensitive production demands. FedEx — Warehouse Associate

South Carolina 2023

• Supported daily warehouse operations in a fast-paced environment.

• Sorted, handled, scanned, and organized packages according to established procedures.

• Maintained accuracy while working under productivity and time requirements.

• Followed safety procedures and company policies while handling packages and equipment.

• Worked collaboratively with team members to keep operations moving efficiently.

• Adapted to changing workload demands and shifting priorities. Target — Warehouse / Inbound Operations

South Carolina 2025

• Supported inbound and warehouse operations, including receiving, organizing, and processing merchandise.

• Followed established procedures to maintain accurate inventory and efficient workflow.

• Worked safely while standing, walking, lifting, and moving merchandise throughout the facility.

• Collaborated with team members to complete daily operational goals.

• Maintained organization and attention to detail in a fast-paced environment.

• Demonstrated reliability, flexibility, and the ability to work effectively under pressure. EDUCATION

High School Diploma

ADDITIONAL SKILLS

Computer & Systems: Microsoft Office, data entry, spreadsheets, computer-based warehouse systems, HR-related systems Workplace Strengths: Organization, reliability, problem solving, communication, teamwork, adaptability, attention to detail, time management, working under pressure

PHYSICAL & OPERATIONAL CAPABILITIES

• Comfortable working in warehouse and manufacturing environments

• Able to stand, walk, bend, and sit throughout the workday

• Experienced in physically demanding work environments

• Able to lift and move materials according to workplace requirements

• Comfortable working around operational equipment while following safety procedures

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