Senior Mainframe COBOL Developer for Banking

RUCHITA YOGESH MALL

Senior Software Engineer Mainframe Developer COBOL Developer — Banking & Insurance Applications (COBOL, JCL, DB2, CICS) Sector 69, Gurugram, India +91-705******* ****.*********@*****.*** linkedin.com/in/ruchita-mall PROFESSIONAL SUMMARY

Senior Software Engineer / Mainframe Developer / COBOL Developer with 8+ years building and supporting COBOL, Mainframe, and legacy modernization applications for global banking and insurance clients, including HSBC, Allied Irish Bank, and Northwestern Mutual. Deep expertise in COBOL, JCL, DB2, VSAM, CICS, batch processing, and RESTful API integration across Mortgage Servicing and Retail Processing Systems. Skilled in requirement analysis, full SDLC delivery, application support, incident management, defect resolution, and stakeholder management within Agile and SAFe frameworks. Delivered a 20% improvement in customer retention on mortgage accounts and a 35% reduction in manual compliance and reporting effort.

CORE SKILLS

Languages & Platforms: COBOL, JCL, DB2, VSAM, CICS, z/OS, RESTful APIs Tools & Utilities: Endevor, Librarian, Changeman, Xpediter, Roadrunner, Quality Centre (ALM), Jenkins, Cyberflow, EARL Reporting Methodologies: Agile, SAFe, Waterfall, SDLC, SIT/UAT Testing, Production Support, Root Cause Analysis (RCA) Domain Knowledge: Banking — Mortgage Servicing, Retail Processing Systems, Securitisation; Insurance — Policy Administration, Annuities Additional Skills: Legacy System Modernization, Mainframe Migration, Batch Processing, Application Support, Incident Management, Stakeholder Management, Cross-Functional Collaboration, Requirement Analysis, Code Review, Unit & Functional Testing PROFESSIONAL EXPERIENCE

Senior Software Engineer Sep 2021 – Present

HSBC Software Development Private Limited Pune, India

● Delivered enhancements for the Retail Processing System (RPS) Mortgage platform, upgrading core utilities used across 12 servicing applications supporting 45,000+ customer accounts.

● Designed and built a cashback/incentive program for mortgage customers, contributing to a 20% improvement in customer retention.

● Built a module to capture Energy Performance Ratings for mortgaged properties, enabling ESG reporting across 30,000+ property records.

● Engineered automated data transfer and disposition pipelines aligned to retention policy, reducing manual compliance effort by 35%.

● Created automated report/letter generation modules for mortgage term expiry, cutting processing effort ~40% and turnaround from 5 days to 1 day.

● Led SIT/UAT testing across 8 release cycles and provided L2/L3 production support, resolving 150+ defects with a 90% first-time-fix rate. Technology Analyst Oct 2017 – Sep 2021

Infosys Limited Pune, India

Client: Allied Irish Bank (Banking Domain)

● Enhanced core mortgage servicing utilities to an upgraded platform version, supporting loan transactions for 25,000+ accounts.

● Developed annual statement generation and Global Rate Change modules, processing 10,000+ statements per cycle; built EARL reporting modules cutting report prep time by 30%.

● Analysed production modules and resolved 100+ defects, consistently meeting SLA targets of 95%. Client: Northwestern Mutual (Insurance Domain)

● Migrated core policy functionality (Policy Enforce, Monthly Processing, Payments, Death Benefit Guarantee Lapse) from AMARTA to Mainframe across 6+ policy types.

● Delivered end-to-end SDLC ownership within a SAFe Agile framework across 10 sprints, achieving zero regression across 200+ test scenarios. EDUCATION

Bachelor of Information Technology — Mumbai University, CGPA: 8.30/10.00 H.S.C. — CBSE Board (72%) S.S.C. — Maharashtra State Board (90%) CERTIFICATIONS & LANGUAGES

Certifications: IBM Certified Mainframe Developer – COBOL & JCL; SAFe Agile Practitioner Languages: English (Native), Hindi (Native), Marathi

(Native)

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