Medical Billing & Coding Student

Lauren Morrow

Jena, LA • 318-***-****

************@*****.***

Objective

Detail-oriented Medical Billing and Coding student seeking an entry-level position to apply knowledge of ICD-10, CPT, and HCPCS coding systems. Dedicated to accurate claim processing, maintaining compliance, and supporting efficient healthcare operations.

Education

Medical Billing and Coding – Associate of Applied Science

Bryan University

Graduated: 2025

Relevant Coursework: ICD-10-CM Coding, CPT/HCPCS Coding, Insurance and Reimbursement, Medical Terminology, Health Information Systems, Anatomy & Physiology.

Medical Assistant – Associate of Applied Science

Bryan University

Graduated: 2024

Relevant Coursework: Medical Terminology, Anatomy & Physiology, Phlebotomy, EKG, Clinical Procedures, Medical Office Administration.

Technical Skills

ICD-10-CM diagnosis coding

CPT & HCPCS procedure coding

Insurance claim processing (Medicare, Medicaid, private insurance)

EHR/EMR systems (e.g., Epic, Cerner, or specify)

HIPAA compliance & confidentiality

Medical billing software (e.g., Kareo, Medisoft)

Accounts receivable & payment posting

Claim audits & error resolution

Administrative Skills

Data entry & documentation accuracy

Patient insurance verification

Communication with payers & providers

Handling denials and appeals

Record organization & file management

Customer service & professional communication

Externship Experience

Medical Billing and Coding Capstone Project

Bryan University

Completed coding simulations using ICD-10 and CPT. Assisted with insurance claim submissions and follow-up simulations. Performed documentation audits to ensure accuracy and compliance (simulations).

Work Experience

Customer Account Advisor

Aaron’s, Jena, LA

2020 to 2021 – Answered inbound calls and made outbound calls to secure agreement renewals and payments, resolved customer complaints, managed customer’s accounts, updated company database, created recap summaries in response to reports received, acted as a counselor to help clients stay on track toward ownership.

Line Technician

Applied Behavioral Analysis (ABA), Olla, LA

2018 to 2019 – Carried out clinical assessments and other administrative support tasks, collected and recorded data about patients’ behavior, provided direct care to clients, as well as group therapy to implement skill acquisition and behavioral treatments, followed HIPPA policies

Registration Clerk

Winnfield Medical Center, Winnfield, LA

2016 to 2017 – Greeted patients, registered patients and updated patients’ data in database, managed telephone switchboard (answered, forwarded, took messages), scheduled appointments, updated files and maintained patients’ records

Certifications

CBCS (NHA) – Plan to take NHA certification exam later in 2026

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