Senior Quality Engineer, API & Backend Testing

SANDHIYA SAKTHIVEL

SENIOR QUALITY ENGINEER ANALYST TEST AUTOMATION API & BACKEND TESTING

Bangalore, India +91-890******* ***************@*****.*** LinkedIn - www.linkedin.com/in/sandhiya-sakthivel-283526173 PROFESSIONAL SUMMARY

Quality Engineer with 3 years 10 months of experience at Accenture supporting British Telecom (BT) CCP Retail Billing applications. Hands-on experience across STLC, functional, regression, smoke, sanity, system, integration, E2E, UAT, API, backend, mobile, automation, and release validation. Skilled in Selenium, Playwright, Postman, SQL/MySQL, JIRA, Android SDK, ADB, Linux/Unix, defect management, test data, and Agile delivery. Contributed to 30+ production releases with zero critical production defects and identified 1,000+ pre-production defects.

TECHNICAL SKILLS

Testing: Functional, Regression, Smoke, Sanity, System, Integration, E2E, UAT, Risk-Based, Release Validation

Automation: Selenium, Playwright, Script Maintenance, Reusable Components, Regression/Smoke Automation, Reporting

API/Backend: Postman, REST API Testing, Request/Response, HTTP Status Codes, Headers, Authentication, SQL, MySQL, Data Validation

Mobile: Android, iOS, Android SDK, ADB, Device Logs, Crash Analysis, Cross-Device Testing Integration: API Gateway, ESB, Microservices, Migration Testing Tools/Process: JIRA, Confluence, Bugzilla, Linux/Unix, Excel, Agile/Scrum, STLC, Defect Lifecycle, RCA, Test Planning

PROFESSIONAL EXPERIENCE

ACCENTURE — British Telecom (BT), CCP Retail Billing Senior Quality Engineer Analyst June 2024 – Present

Analyze business/technical requirements and create test scenarios, test cases, test data, and coverage for end-to-end billing workflows.

Perform functional and automation testing using Selenium and Playwright; maintain scripts, reusable components, utilities, logging, and reporting.

Execute automated regression/smoke suites, investigate failures, and differentiate application, test-data, and automation/framework issues.

Perform API testing with Postman, validating payloads, HTTP status codes, headers, authentication, and business rules.

Validate backend data and business outcomes using SQL/MySQL; support integration testing across applications/services.

Participate in ESB-to-Microservices migration and API Gateway integration testing to validate service interoperability and E2E functionality.

Identify, document, prioritize, retest, and track defects with reproducible steps, logs, screenshots, and test data; participate in defect triage/RCA.

Contribute to automation code reviews, refactoring, framework guidelines, test documentation, and maintainability improvements.

Collaborate with Developers, Business Analysts, Product Owners, and QA teams through Agile/Scrum ceremonies and release activities.

Contributed to 30+ successful production releases with zero critical production defects and identified 1,000+ defects during pre-production testing. Quality Engineer Associate March 2023 – June 2024

Created and executed test cases for functional, regression, smoke, integration, system, and E2E testing based on business/functional requirements.

Prepared test data/environments, maintained documentation, recorded results, and identified coverage gaps.

Maintained automation scripts, investigated failures, and identified repetitive scenarios suitable for automation.

Performed API testing using Postman and backend/data validation using SQL queries.

Performed Android and iOS testing across devices/versions using Android SDK, ADB commands, device logs, and crash information.

Supported UAT, production validation, regression, defect retesting, and release readiness activities.

Worked with Developers, Business Analysts, Product Owners, and senior QA engineers for defect resolution and Agile delivery.

Contributed to QA process improvements, test execution optimization, and comprehensive release coverage.

SELECTED QUALITY & DELIVERY HIGHLIGHTS

30+ production releases delivered with zero critical production defects.

1,000+ defects identified during pre-production testing across release cycles.

Recognized for quality ownership, proactive defect analysis, attention to detail, and timely delivery; received client recognition for defect analysis and validation.

British Telecom (BT) CCP Retail Billing: business-critical billing workflows, E2E testing, API/service integration, backend validation, and release quality.

Billing Account Application: contributed to building and validating a new application/spoke supporting core billing functionality in an Agile squad.

Enterprise Application Modernization: supported ESB-to-Microservices migration and API Gateway integrations, validating interoperability and E2E business functionality.

EDUCATION

B.E., Electrical and Electronics Engineering (EEE) Panimalar Institute of Technology, Chennai 2022 CGPA: 8.37 AWARDS & CERTIFICATIONS

Accenture Celebrates Excellence Award (ACE) — Aug 2023 Wall of Fame Award, Tech Expressway Fast Track Promote — Jun 2024 Secure Behavior Score Award — Nov 2025

MySQL Implementation Certificate

Agile Fundamentals Certificate

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