International Relations & Diplomacy Graduate

Brenda Chebet

Graduate of international relations and diplomacy

*************@*****.*** 071******* Nairobi,Kenya

www.linkedin.com/in/brenda-c-b86ab7231

OBJECTIVES

A highly motivated and detail-oriented student of international relations and diplomacy. I have a proven ability to manage projects, solve complex problems, and deliver results under pressure. I am seeking to contribute my skills and experience to a dynamic organization where I can add value, take on new challenges, and support the company’s growth.

EXPERIENCES

Participant, Kenya Institute of Curriculum Development (KICD)

•Diplomatic Simulation Exercise

•Participated in a diplomatic simulation, improving skills in negotiation, conflict resolution and international relations strategy

Nairobi

Attachment Customer Service, Kenya Airports Authority Main duties

•Provide information to passengers regarding flight schedules, airport facilities, and services.

24/04/2024 –

19/07/2024

Embakasi, Nairobi,

Kenya

•Assist travelers with directions within the airport, including check-in counters, departure gates, baggage claim areas, and customer service desks.

•Offer assistance to passengers with special needs, such as elderly or disabled travelers.

Achievements

•Contributed to enhancing passenger satisfaction by efficiently addressing inquiries and resolving complaints.

•Helped streamline communication between passengers and various airport departments

•Supported the customer service team in handling crisis situations such as flight delays, cancellations, or large-scale passenger disruptions (e.g., weather-related delays)

EDUCATIONAL BACKGROUND

Bachelor of Arts in International Relations and Diplomacy, Pioneer International University

Relevant areas of study: International Relations, Diplomacy and Foreign Policy, Development studies, Strategic studies

2021 – 2025

Nairobi, Kenya

Kenya Certificate of Secondary Education (K.C.S.E), Njonjo Girls High School C+ (plus, 46 points)

2017 – 2021

Kenya Certificate of Primary Education (K.C.P.E), Kapsimotwa Preparatory School 345 out of 500 marks.

2008 – 2016

STRENGHTS

Strong communication and interpersonal skills

Strong customer service and people management

skills

Problem-solving and conflict resolution abilities. Able to multitask and work under pressure.

Proficient in Microsoft Word, Excel, and

PowerPoint

Attention to detail and a strong work ethic

Good teamwork and collaboration skills

Research and report writing skills

Able to work well with people from different

cultures and backgrounds

Good organizational and time management skills

Professional, adaptable, and quick to learn

Languages

English Kiswahili French

HOBBIES

Travelling

Writing

Volunteering

Learning new language

Reading and research

REFFERENCE

Alice Karanu, Supervisor customer service shift Bravo, Kenya Airports Authority 070*******

Projects

THE ROLE OF MEDIATION DIPLOMACY IN RESOLVING INTRASTATE CONFLICTS IN AFRICA. A CASE OF CENTRAL AFRICA REPUBLIC.

02/2025 – 10/2025

Contact this candidate