Customer Care Executive - HR & EMT

CURRICULUM VITE

DUKE JOHN MAKORI

Phone: 071******* Email: **************@*****.*** Location: Nairobi, Kenya

### 1\. PROFESSIONAL PROFILE

I am a hardworking, reliable, disciplined, and self-motivated individual with experience in a hospital environment as an Emergency Medical Technician (EMT) at Kisii Referral Hospital and in cyber café services. I have experience handling different customer requests and adapting to various tasks. I am seeking an opportunity as a Customer Service Assistant or Office Support Staff member where I can apply my communication, computer, teamwork, and organizational skills while contributing positively to the organization.

### 2\. CAREER OBJECTIVE

To obtain a position as a Customer Service Assistant or Office Support Staff member in a reputable organization where I can provide excellent customer service, support daily office operations, maintain accurate records, and develop my professional skills while helping the organization achieve its objectives.

### 3\. EDUCATIONAL BACKGROUND

Nyamache Boys High School Kenya Certificate of Secondary Education (KCSE) Grade: C Plain Year completed: 2023

Kabete National Polytechnic Course: Accounting Technician Diploma

### 4\. WORK EXPERIENCE

Emergency Medical Technician (EMT) Kisii Referral Hospital

* Worked in a hospital environment requiring teamwork, discipline, and professional communication.

* Interacted respectfully with patients and other staff.

* Followed workplace procedures and instructions.

* Developed responsibility, adaptability, and the ability to work with different people.

Cyber Café Assistant

* Handled various tasks requested by customers.

* Assisted with computer-related services and customer requests.

* Adapted to different assignments and worked to complete tasks accurately.

* Developed customer service, communication, and time-management skills.

### 5\. KEY SKILLS

* Customer service and client relations.

* Good communication and interpersonal skills.

* Basic computer operation and cyber café services.

* Typing, printing, photocopying, scanning, and online services where applicable.

* Record keeping and document organization.

* Teamwork and time management.

* Ability to follow instructions and learn new tasks.

* Attention to detail and a responsible work attitude.

* Ability to adapt to different working environments.

### 6\. PERSONAL ATTRIBUTES

* Honest and trustworthy.

* Hardworking and disciplined.

* Respectful and approachable.

* Willing to learn and improve.

* Reliable and responsible.

* Able to work independently or as part of a team.

### 7\. REFEREES

Available upon request.

Bro, important: This CV is ready to copy and paste. Keep only the work duties that accurately describe what you did, and make sure your EMT experience and diploma status are represented correctly.

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