QA Test Manager - Automation & DevOps

MONJITA DAS

QA Manager / Test Manager Quality Engineering Test Strategy Test Governance Automation

***.*******@*****.*** +91-890******* linkedin.com/in/monjita-das-8b152a78 PROFESSIONAL SUMMARY

• Results oriented QA Manager / Test Manager with 18+ years of experience leading Quality Engineering initiatives across Banking, Hospitality, Insurance and CRM.

• Proven expertise in ETL Testing, API Testing, Functional Testing, Database Testing, Test Automation, QA Strategy, Test Governance, and CI/CD, with hands on experience in SQL, Python/Pytest, Pandas, Rest Assured, Postman, Ready API and Jenkins.

• Proven track of leading globally distributed QA teams, driving automation-first and shift-left testing, improving test coverage and regression efficiency, and ensuring data integrity, API quality, and release readiness.

• Strong stakeholder management and delivery leadership experience across cross-functional teams, supporting quality governance, risk management, production readiness, and release sign-off. CORE SKILLS

• Test Management & Quality Engineering -QA Strategy & Governance, Enterprise Test Management, Test Planning & Estimation, Test Governance, Risk Management, Quality KPIs, Resource Planning, Execution Tracking, Stakeholder Engagement, Cross-functional Collab.

• Quality Engineering & Delivery -Quality Engineering, Shift-Left Testing, Continuous Testing, Regression Automation, Test Process Optimization, Team Leadership, SDLC/STLC, Agile & Scrum, CI/CD Integration, Defect Management, Quality Metrics & Reporting.

• Technical Skills -ETL Testing, API Testing, Functional Testing, Database Testing, Test Automation, SQL, Python, Pytest, Pandas, Java, Rest Assured, Postman, Ready API, Jenkins CI/CD, Git Bash, Couchbase NoSQL, API Automation, ETL Data Validation, SQL Validation.

• Domain Expertise -Core Banking – eKYC, AML, FPX, SIBS, Card Link, Wealth Management, Hospitality, Automobile Insurance, Siebel CRM.

• AI/ML – Learning & Development - TensorFlow, Keras, Model API Testing, AI-driven Test Scenario Design, AI-assisted Testing. CERTIFICATIONS and TRAININGS

Certified ScrumMaster (CSM) (2022)

TOSCA ASL1 (2022)

ISTQB Foundation Level (2014)

Intro to AI Agents & Generative AI Unleashed – Udemy (2026) Machine Learning Models AI Testing – Udemy (2026)

Functionize AI Testing (2024)

KEY ACHIEVEMENTS

• Achieved automation frameworks covering 30% automation scope (Ready API, Rest Assured) for critical eKYC & AML workflows.

• Improved defect closure rate by 30% via enhanced JIRA/ALM reporting and compliance discipline in highly regulated environments.

• Implemented DevOps Integration to reduce regression cycle time by 25% using Jenkins pipelines and adopted Agile methodologies for continuous testing.

PROFESSIONAL EXPERIENCE – Projects and Role

Test Manager

Luxoft India Pvt Ltd Client: CIMB Bank Jul 2022 – Present TCJ Retail – Onboarding eKYC, AML & Payments

• Test Management — Led QA strategy, planning, execution tracking, defect governance, risk management, and release readiness — across Agile sprints for a 12-member QA team.

• Execution - Headed test execution for ETL, API, and functional testing across eKYC, AML, and Payments, achieving 85% test coverage.

• Stakeholder Management - Collaborated with BSAs, Product Owners, Data Architects, and Engineers across 5 cross-functional teams to validate requirements, source-to-target mappings, and align testing priorities and delivery milestones.

• Supervised ETL validation (SQL, Python/Pytest) ensuring data integrity and compliance across 80+ pipelines; partnered with Automation Architects to cut regression time by 50% and boost coverage by 30%.

• Project reporting - Presented executive quality dashboards, release risks and final release quality determinations approval for 10–12 yearly releases, tracking defect trends to reduce production defects below 5%. TCJ Journey – Wealth

• Test Management - Drove 8-member QA team for the digital wealth platform, driving Quality Engineering transformation — shift-left, automation- first practices — improving QA efficiency by 25% and automation coverage by 30%.

• Execution – Orchestrated validation and automation testing for 20+ ETL pipelines, partnering with Data Engineers and Solution Architects to validate data lineage, business rules, API integrations, and pipeline performance.

• Risk Management - Managed quality risks, test coverage, and data quality KPIs across data and application integration streams and supporting production readiness.

• Trained 8 QA engineers in building automated regression suites for pipeline validation and data reconciliation.

• Defined test strategy and defect governance, driving production-readiness assessments and release sign-off across 10–12 yearly releases. QA Test Lead

CiberSites India Pvt Ltd Client: Hilton Hotels Sep 2014 – Jul 2022 Renovation To Micro Services Legacy to WSO2 Migration Points & Money Team Member Travel Program

• Designed QA strategy for orchestrating the end-to-end flow of Hilton reservation system in an n-tier application, managing middleware and API testing during migration from legacy architecture to WSO2 and microservices across 5 integrated systems.

• Managed enterprise QA delivery across test governance, risk-based testing, release planning, quality metrics, defect trends, and test execution, successfully managing multiple releases with zero high-severity production defects.

• Administered test teams in validating Hilton loyalty programs (Points and Money, Team Member Travel Program), ensuring reward calculation accuracy and compliance through middleware/API validation for a team of 8 to 10 testers.

• Directed validation of calculations and business rules within microservices, performing API-level testing to ensure error-free transactions between client and server, executing 300+ test cases.

• Coached QA engineers on Java fundamentals and API automation frameworks, mentoring 8 to 10 engineers.

• Conducted SQL, Couchbase NoSQL, and API validation to ensure data accuracy across integrated systems with millions of records.

• Established API automation covering 30% of test scope using Postman and Ready API, reducing manual regression effort and strengthening release quality.

Senior Consultant

SLK Software Services Pvt Ltd Client: Fifth Third Bank Apr 2011 – Sep 2014 Cash Vault and Commercial Card Management

• Executed functional and regression testing for core banking applications (UPS System, Commercial Card Management), validating reconciliation workflows, card lifecycle processes, and compliance-driven operations, covering 150 to 200 test cases.

• Developed and maintained comprehensive test plans, achieving 80–90% test coverage across customer onboarding, adjustment/rejection workflows, and card management scenarios.

• Performed database validation using SQL to ensure accuracy of reconciliation records, card services data, and compliance rules.

• Aligned with stakeholders to clarify requirements, communicate test progress, provide defect and quality reports, and support defect governance and risk-based test execution within regulated banking environments across teams.

• Delivered consistent QA outcomes under strict regulatory standards, supporting secure and compliant banking operations. QA Engineer

JBA & Accenture (Contract) Clients: AIG, Mercury, AstraZeneca Mar 2008 – Mar 2011 Quattro & Touchstone (Siebel CRM-Accenture)

• Ran functional, regression, smoke, and manual performance testing of CRM applications (Siebel CRM) supporting medical representatives in doctor call scheduling, product presentations, and query management, executing 150 to 200 test cases.

• Planned and executed detailed test cases for Policy Self-Service, Enterprise Billing, and Mercury First applications, validating insurance quote generation, billing accuracy, and policy purchase workflows covering 150 to 200 scenarios.

• Collaborated with clients and development teams to clarify requirements, communicate test progress, and drive timely defect resolution.

• Reported and tracked defects via Quality Centre, ensuring timely resolution and improved application reliability.

• Maintained and standardized QA documentation, creating detailed test artifacts and ensuring consistent reporting across projects. EDUCATION

Master of Computer Science Ravenshaw Autonomous College, Odisha Bachelor of Science (Computers) Dharanidhar College, Odisha

Contact this candidate