IRIS P. AVENDAÑO, RN
DATA ENTRY CLERK & ADMINISTRATIVE SPECIALIST
Ph: 559-***-**** • Email: *************@*****.*** • 100% Remote / Work-From-Home Ready
PROFESSIONAL SUMMARY
Detail-oriented, highly dependable professional with extensive experience in data entry, electronic records management, database updates, and document processing. Proven track record in maintaining 100% data verification standards, streamlining administrative workflows, and eliminating operational bottlenecks. Equipped with superior typing skills, acute attention to detail, and a fully established, secure remote workspace infrastructure.
CORE COMPETENCIES & TECHNICAL SKILLS
Data & File Management: Data Entry, Database Updates, Electronic Records, Document Processing, File Organization, Data Verification
Administrative Operations: General Administrative Support, Email Management, Appointment Scheduling, Prior Authorization, Quality Assurance
Technical Systems: Basic Computer Skills, Google Suite, EHR/EMR Systems, Dr Chrono, Practice Fusion, RingCentral, Canva
Professional Strengths: Attention to Detail, Organizational Skills, Time Management, Multitasking, Verbal & Written Communication
PROFESSIONAL EXPERIENCE
Medical Virtual Assistant / Data Support Feb 2022 – Present
Handled high-volume electronic records and document processing by accurately entering patient records and real-time medical data, improving chart accuracy by 30% and eliminating backlog by 50%. Managed daily database updates and provider schedules, reducing input errors by 50% and ensuring meticulous file management.
Executed data verification and administrative workflows for insurance approvals, cutting processing turnaround time by 3 days. Supervised a team of 4 virtual support staff, establishing standardized data entry procedures and raising overall output efficiency by 40%.
Assistant Operations Manager — WIPRO Jul 2018 – Sep 2023
Streamlined daily operations and administrative workflows across departments, resolving workflow bottlenecks and improving efficiency by 25%.
Maintained performance tracking systems and operational databases, driving a 50% increase in team productivity through accurate data logging.
Managed vendor records and contracts, conducting data audits that contributed to cutting operational costs by 15% annually.
Team Manager — FOUNDEVER Jun 2014 – Mar 2018
Monitored performance metrics and conducted data verification on agent reporting, increasing first-contact resolution rates by 25%.
Executed regular quality assurance checks and feedback loops, raising overall operational accuracy and client satisfaction by 12%.
Staff Nurse / Clinical Documentation Specialist May 2012 – Jul 2013 Maintained 100% compliance with strict documentation standards and electronic medical records management, ensuring complete audit readiness.
EDUCATION & CERTIFICATIONS
BS in Nursing: Western Mindanao State Univ. (2007–2011)
Registered Nurse (RN): Professional Regulation Commission
HIPAA Certified: Health Insurance Portability & Accountability Act
REMOTE WORKSPACE READINESS
High-Speed Internet: Dedicated fiber connection with backup power.
Workstation Setup: Ergonomic, dual monitors, noise- canceling hardware.
Availability: Full-time/Part-time across all US time zones.
Iris P. Avendaño, RN — Data Entry Specialist