SUHAD (SOPHIA) ALKAABI
HUMAN RESOURCES RECRUITING ONBOARDING HR OPERATIONS
Mesa, AZ 602-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Human Resources and operations professional with hands-on experience in recruiting, candidate screening, interview scheduling, new-hire onboarding, orientation, employee records, payroll support, staff scheduling, training, and day-to-day HR administration gained through account management and supervisory roles. Known for professional communication, confidentiality, organization, and responsive support to employees, managers, candidates, and clients.
CORE HR SKILLS
Recruiting & Candidate Screening • Onboarding & Orientation • Interview Scheduling • Reference Checks • Employee Records & Confidential Files • Credential Verification • HR Administration • Payroll Support • Staff Scheduling • Training Coordination • Employee Relations • HRIS/ATS • Microsoft Office • Google Workspace
PROFESSIONAL EXPERIENCE
Human Resources Assistant Covey Security, Phoenix, AZ February 2026 - Present
• Support recruiting and hiring by reviewing applications, conducting initial phone screenings, scheduling interviews, and communicating next steps to candidates.
• Coordinate new-hire onboarding, orientations, employment documentation, and required hiring records.
• Verify security guard cards, eligibility, and other required credentials; track pending or expiring credentials and follow up as needed.
• Conduct professional reference checks and document feedback from previous employers.
• Answer incoming calls and assist applicants, employees, clients, and other callers with questions and requests.
• Maintain confidential employee files and HR documentation and assist employees with forms, pay-related paperwork, and other HR needs.
Security Supervisor Securitas, Tempe, AZ December 2024 - February 2026
• Managed scheduling, payroll, onboarding, training, and daily staffing for 20+ employees to maintain continuous coverage.
• Assisted with recruiting, interviewing, background checks, and new-hire orientation.
• Monitored employee performance, provided coaching and corrective guidance, and maintained accurate incident and operational documentation.
Account Manager Allied Universal, Phoenix, AZ Apr 2024 - Dec 2024
• Managed recruiting, onboarding, scheduling, payroll, training, coaching, and day-to-day support for security personnel.
• Supervised officers and supervisors, monitored performance, and supported adherence to company and client standards.
• Served as a primary client contact, addressed concerns, prepared updates, and coordinated service needs with internal teams.
Account Manager Securitas, Phoenix, AZ Nov 2020 - Apr 2024
• Handled recruiting and onboarding, maintained employee schedules, supported accurate payroll processing, and assigned employees to job sites.
• Built strong client relationships, reviewed service goals and concerns, and prepared account performance updates for management.
Security Supervisor Securitas, Phoenix, AZ Apr 2020 - Nov 2020
• Supervised employees, monitored performance, supported recruiting activities, and maintained a high standard of customer service and site safety.
Human Resources Chime, Pittsburgh, PA Aug 2018 - Mar 2020
• Supported recruiting and onboarding, maintained server folders, recorded meeting minutes, coordinated with teams, and assisted with administrative duties.
Human Resources Community College of Allegheny County, Pittsburgh, PA Sep 2014 - Jun 2018
• Supported recruiting and onboarding and performed administrative tasks including correspondence, scanning, printing, meeting coordination, appointments, and travel arrangements.
EDUCATION
Bachelor's Degree in Accounting Basrah College
TECHNOLOGY
Microsoft Word, Excel, Outlook, Teams • Google Docs, Sheets & Workspace • ADP Workforce Now • Workday • iCIMS • Bamboo • Paylocity • PeopleSoft • Dayforce • UltiPro • ATS/HRIS Systems
ADDITIONAL QUALIFICATIONS
Authorized to work in the U.S. for any employer • English / Bilingual • Driver's License