Remote Data Entry Specialist

Joseph Smyczynski

702-***-**** **********@*****.*** North Las Vegas, NV 89030

SUMMARY

Highly dedicated and self-motivated professional offering a wide range of skills set with a passionate approach to the customer service field. Contributing over 19 years of experience, looking to utilize strengths to fulfill the utmost customer satisfaction by developing knowledge in finding solutions to strengthening the medical market. SKILLS

Productivity Time Management Compassionate and relatable Collaboration Strong Work Ethics Active Listening and conflict resolution Positive Attitude Handling Pressure Detailed Oriented and organized Adaptability Friendly and kind Multitasking

EXPERIENCE

Lead Front Office Representative, Nevada Health Centers, Sept 2023 – Present

Las Vegas, NV

• Greets clients and patients with a friendly welcome.

• Obtains current identification and current insurance information.

• Issues registration forms and check forms for completion and accuracy.

• File registration documents in medical record according to policy and procedures.

• Enter patient’s information into computer application and verify patient’s insurance eligibility.

• Receive phone calls and faxes and route to appropriate personnel or department(s).

• Upon patient’s check out, ensure follow up appointments are scheduled, as well as any referral appointments need to be scheduled.

Courier Delivery Driver, Nevada Health Centers, Mar 2023 – Sept 2023 Las Vegas, NV

• Picks up and drops off materials from administrative office.

• Transfers materials from one clinic to another; transfers materials between cooperating agencies.

• Keep materials in a climate-controlled environment safe from heat or other damaging elements.

• Keeps all transferred material and deposit information confidential except with supervisor.

• Assists in moving equipment when requested.

• Maintains daily record of mileage of personal vehicle use.

• Performs other work-related duties as requested by supervisor. Service Technician, New Source Medical LLC, Nov 2019-Feb 2023 Las Vegas, NV

• Communicated with clients for outstanding customer service and to increase repeat business.

• Examined previously completed work for accuracy.

• Tracked inventory used and notified supervisor about re-ordering needs.

• Trained new team members on service processes to increase productivity.

• Filled out work orders, repair logs and maintenance plans to document work completed.

• Completed scheduled appointments on time to drive quality service.

• Inspected materials and equipment regularly to check for potential hazards and machine defects.

Supply Chain Coordinator, New Lifecare Hospitals, Aug 2015-Sept 2019 Las Vegas, NV

• Partnered with suppliers on capabilities, performance, cost, delivery, and quality.

• Developed and implemented work instructions for purchasing orders.

• Completed inventory counts as scheduled and resolved variances.

• Supervised completion of complex equipment storage operations, recorded staff histories and partnered with intermediary departments.

• Proactively reviewed vendor performance and contract compliance, led business reviews and resolved issues through tactical negotiations.

• Cooperated with suppliers to coordinate product capabilities, cost, and quality.

• Created work instructions for internal material purchasing processes.

• Oversaw smooth and efficient product flow through different departments.

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Admissions Coordinator, Complex Care Hospital Mar 2010-July 2015

• Helped patients with admissions process and adhered to state and federal laws.

• Completed document faxing, bookkeeping, and accurate filing.

• Handled insurance claims duties and verified that each met standards of admissions.

• Conducted walk-in and scheduled facility tours for prospective patients.

• Implemented strategic plans and initiatives to achieve enrollment objectives.

• Gathered completed application and supporting documentation to compile application portfolios.

EDUCATION AND TRAINING

High School Diploma

Newton Falls High School, Newton Falls, OH June 1990

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