Kathleen Popean
Professional Summary
Creative Game Developer with an eye for engaging, interactive experiences. A dedicated professional with more than three years of experience implementing various gameplay mechanics for multiple platforms. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Work History
Insuratec/ Unitrust Financial Group - Contracting Specialist Yulee Fl
08/2024-08/2025
● Collecting agent documentation, verifying identification and licensing though Debit Check
● Maintaining communication with agents regarding missing requirements
● Onboarding New Agents
● Completing new agent profiles using Sure LC
● Organizing agent files
● Customer service
● Sending agents contracts by Sure LC
● Processing agent contracts
● Data entry
● Maintaining agent relationships so that they have a long term relationship with Unitrust
KatKutter Studios - Level Designer
Kingsland, GA
03/2020 - Current
● Created core game storylines, role-play mechanics and character biographies for new video games franchises.
● Mentored newly hired and junior developers in office and departmental policies and procedures.
● Developed and implemented game levels with in-game mechanics.
● Used debugging techniques to identify issues with computer code and resolve errors.
*************@*****.***
Kingsland, GA 31548
Skills
● Team Leader - Project Management
● C# Language
● Unity 3D
● Gameplay Development
● Critical Thinking
● Software Applications
● Effective Communication
● Game Testing
● Level Design
● Prototype Development
● Microsoft Visual Studio
● Overseeing Employees
● Verbal and Written Communication
● Food and Beverage Management
● Issue and Conflict Resolution
Education
03/2020
Full Sail University
Winter Park, FL
Bachelor of Science: Game Design
01/2012
Kaplan University
Davenport, IA
Certification : Veterinary Assistant
06/2005
Beaver Local High School
● Developed 2D and 3D video games for PC and mobile platforms using Unity 3D.
● Collaborated with game designers, artists and testers to ensure quality product delivery.
● Conducted regular design reviews throughout game development process
● Prioritized tasks and carefully managed time to consistently meet delivery dates
Blue Buffalo - Blue Buffalo Sales Rep
Jacksonville Fl, Yulee Fl, Fernandina Fl
03/2016 - 06/2016
● Developed and implemented marketing plans to increase brand awareness and drive sales.
● Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
● Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
● Developed relationships with key personnel.
GB Nation - Ambassador Public Relations GB Nation
California
04/2014 - 10/2015
● Wrote and distributed press releases for company and clients.
● Prepared social media posts and videos with eye for viral content strategies.
● Developed original content for blog posts and website articles.
● Helped plan and execute private, company and client events.
● Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
● Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
Seattle's Best Coffee - Barista Shift Lead
Honolulu, HI
01/2007 - 09/2008
● Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
● Directed activities of team of skilled cafe workers preparing and serving meals.
● Maximized team productivity by expertly delegating tasks to cafe staff.
● Disciplined and motivated staff to achieve challenging objectives in fast-paced cafe environments.
Krazy Kareoke - Administration Clerk
‘Aiea, HI
08/2006 - 04/2008
● Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
● Maintained filing system and organized customer documents for easy retrieval of information.
46088 Bell School Rd East Liverpool, OH
43920
High School Diploma
● Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
● Booked and prepared kareoke rooms, making arrangements for availability of refreshments.
● Issued invoices and followed up on outstanding payments to remind clients to pay on time.
● Interacted with customers by phone, email, or in-person to provide information.
● Answered over 100 calls each day on multi-line telephone systems, supporting communication needs of 6 staff members. Long John Silvers A&W - Shift Manager
East Liverpool, OH
02/2001 - 03/2006
● Kept employees operating productively and working on task to meet business and customer needs.
● Implemented mentoring program to promote positive feedback and engagement.
● Cooperated with coworkers to improve customer experience and manage storefront.
● Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
● Set aggressive targets for employees to drive company success and strengthen motivation.
● Evaluated employee performance and conveyed constructive feedback to improve skills.
● Trained and mentored new employees to maximize team performance.
● Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
● Defined clear targets and objectives and communicated to other team members.
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