Customer Service and Data Entry Professional

MALACIA DOUGLAS

Ashburn, GA ***** 229-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Dependable customer service professional with 7 years of experience in

fast-paced retail and restaurant environments and 2 years of computer

experience. Skilled in customer support, cash handling, point-of-sale

systems, inventory stocking, order accuracy, self-checkout, data entry,

multitasking, and problem solving. Comfortable working independently or as

part of a team. Seeking remote customer service, data entry, warehouse,

fulfillment, inventory, or general support opportunities.

CORE SKILLS

Customer Service * Computer Skills * Data Entry * Cash Handling +

POS Systems + Self-Checkout + Inventory & Stocking * Order Accuracy

+ Warehouse Support * Organization * Communication * Multitasking +

Teamwork * Time Management

PROFESSIONAL EXPERIENCE

Cashier Walmart, Tifton, GA

August 2023 — Present

- Provide friendly and efficient customer service in a fast-paced retail

environment.

-Process purchases and payments accurately using point-of-sale systems.

-Assist customers with self-checkout, questions, and basic transaction

issues.

«Handle cash and other payment methods while maintaining accuracy and

attention to detail.

-Bag purchases, maintain an organized checkout area, and work with team

members to support daily operations.

Stocker Walmart, Tifton, GA

March 2021 — October 2021

- Sorted merchandise and stocked items in the correct shelf locations.

- Organized products and maintained neat, fully stocked sales areas.

- Worked efficiently with team members to complete stocking responsibilities

in a timely manner.

- Followed workplace procedures while lifting, moving, sorting, and

organizing merchandise.

Server Waffle House, Tifton, GA

December 2018 — July 2023

-Greeted customers, took food and beverage orders, and provided attentive

service.

+ Handled cash and customer payments accurately.

+ Served meals, checked on customers regularly, and responded to requests

promptly.

-Bussed and cleaned tables and completed sweeping, mopping, and other

closing duties.

+Managed multiple responsibilities during busy shifts while maintaining

friendly customer service.

EDUCATION

Worth County High School Sylvester, GA

High School Diploma, May 2018

South Georgia State College Douglas, GA

College Coursework in Nursing, August 2018 — May 2020

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