Experienced Administrative and Billing Coordinator
Resume:
Jodi Fraatz
Reliable, mature, analytical and organized mother, looking for a long term
administrative position with advancement opportunities. 737 Caine Blvd SW
Edmonton, AB T6W0R4
**********@*******.**
EXPERIENCE
Integrity Waste Solutions - Inside Sales & Customer Service October 2020 - November 2025 (Full Time)
Reporting to President - Coordinating with other departments, customer relations, invoicing, accounts receivable, problem solving, training of new hires, relationship building, pricing structures, leading a team. Ensuring customer satisfaction from initial contact and throughout contracts. Univar Canada — Billing Clerk (Full Time)
February 2014 - January 2019
Invoicing, creating processes & work instructions, training colleagues, data management, working close with clientele, billing and submission, coordinate with other departments, credits & rebills. Engaged in internal safety, clerical & personal development training courses. PS Filter — Office Administration (Full Time)
July 2013 - February 2014 - Maternity Leave Coverage Directed incoming calls & mail/email, set up customer database, invoicing, shipping/receiving, marketing to clients, prepared CORE Documents.
Edmonton Kenworth - Collections/Accounting Assistant (Temp) September 2005 - January 2006
Started as temp in collections and ended up covering medical leave for accounting. Reported to CFO.
London Life / Freedom 55 Financial — Financial Advisor (Full Time) July 2001 - August 2003
Acquired Financial Planner Certification, IFC, CSC, selling personal insurance, RRSPs, Segregated and Mutual Funds.
SKILLS
Able to work independently,
personable and constructive in a
team setting.
Strong problem solving skills.
Proficiency with Microsoft Word,
Excel, Outlook. Experience with
Tableau, Cortex, Sharepoint,
Elemica/Translink, some SAP and
electronic invoice submission.
Process oriented, excellent at
prioritizing and tight deadlines.
Professional communication,
written and verbal.
Strong sense of ethics and loyalty.
Eagerness for continuous
learning.
EDUCATION
Dec 2017 - University of Alberta
Online — Introduction to Health
Safety Systems
June 2001 - Grant Macewan
College — Management
Studies Diploma
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