Administrative Assistant and Records Coordinator

Rie (Lea) Ho

**** ******* ***** **. ** Cedar Rapids, Iowa 52402

319-***-****

*********@*****.***

Professional Summary

Detail-oriented administrative professional with a strong foundation in front-desk operations, document management, and records organization. Background spans office administration, library and information services, and international logistics support. Known for accuracy, follow-through, and clear written and verbal communication. Comfortable learning new software tools quickly and eager to bring the same reliability to a remote administrative role.

Core Skills

Front desk and phone support – call handling, visitor greeting, scheduling

Document and records management – filing systems, vendor/tenant files, invoices

Accounts receivable basics – check processing, records reconciliation

Data entry and database research – including specialized/medical databases

Microsoft Word, Excel, Outlook, and Google Docs9working knowledge, quick learner with new platforms)

Written correspondence and report preparation

Bilingual context: cross cultural communication (Japan-US business background)

Experience

Assistant to Office Manager – Frantz Community Investors 2013-2014

Handled front desk duties including answering phones and greeting visitors

Processed accounts receivable, including incoming checks sent to banks

Organized and maintained invoices, vendor files, and tenant records

Tracked and requested tenant insurance documentation and utility usage records

Rie (Lea) Ho

7022 Lindsey Grove Rd. NE Cedar Rapids, Iowa 52402

319-***-****

*********@*****.***

Assistant Librarian – Mery Medical Center 2017

Provided reference services including material lookup, checkout, and interlibrary loan processing

Conducted research using specialized medical databases

Managed ordering and purchasing of books and journal subscriptions

Export Specialist, International Department – Hoshizaki Electric 1995-1996

Prepared shipping documentation, including invoices and bills of lading, for overseas distribution

Coordinated freight arrangement sot optimize cost and reliability

Compiled and submitted monthly sales reports to the accounting department

Maintained and organized documentation systems for international shipments

Education

Master of Arts, Library and Information Science – University of Iowa

Bachelor of Arts, Sociology – Nagoya University

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