Lockbox & Payment Processing Specialist

Guadalupe Flores

Fort Worth TX

469-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Dedicated and experienced professional with extensive background in customer payment processing, lockbox operations, and mailroom workflows. Recognized for maintaining high accuracy, ensuring compliance, and delivering consistent operational efficiency. CORE SKILLS

● Data Entry Accuracy

● Transaction Processing

● Document Scanning and Digitization (IBML)

● Mailroom Operations (Sorting, Scanning, Delivery)

● Batch Preparation and Management

● Quality Control and Compliance

● OptiFacts Software

● Multi-tasking and Workflow Management

● Customer Order Processing

● Attention to Detail and Data Integrity

PROFESSIONAL EXPERIENCE

Lockbox Specialist – AppleOne/Lockbox, Lewisville, TX March 2026–Present

● Processed mail using multiple applications and systems

● Executed workflows in accordance with standard operating procedures

● Attention to Detail and Data Integrity

● Quality Control and Compliance

Data Entry / Inventory Clerk – VSSI/Wistron, Fort Worth, TX Feb 2026–Mar 2026

● Processed and tracked inventory using Excel spreadsheets

● Organized inventory by labeling and warehouse location

● Operated labeling equipment for product identification

● Processed inventory on arrival and check lists

Packer / Wrapper – RES/Ameripac, Grapevine, TX Dec 2025–Feb 2026

● Prepared and packaged retail and food products

● Applied updated labeling to meet client specifications

● Supported high-volume production operations

● Processed make-up and wrapped for the line.

Operations Specialist I – BCforward/Bank of America, Dallas, TX Sep 2025–Dec 2025

● Processed check research lists and verified documentation

● Sorted materials into processing trays (ATM, BCRC, IWT)

● Scanned and logged items into internal systems

● Processed incoming mail, sort white bags into trays Cash/Trade Processor – Randstad/Citi, Irving, TX Mar 2025–Jul 2025

● Performed high-volume alphanumeric data entry

● Used Excel for data organization and validation

● Managed mailroom processing and batch preparation

● Processed public sector applications with compliance focus Remittance Processing Specialist – Randstad/Chase, Ft Worth, TX Jun 2021–Aug 2024

● Processed financial transactions using truncation systems

● Handled government-related applications with compliance standards

● Performed mailroom operations and batch processing

● Maintained high accuracy and productivity benchmarks Data Entry Processor – Collabera/Bank of America, Dallas, TX Feb 2021–Apr 2021

● Entered check and coupon amounts with precision

● Processed supplemental financial data ensuring accuracy

● Processed coupons on each document

● Quality control on each file

Cash/Trade Processor – Randstad/Citi, Irving, TX Sep 2019–May 2020

● Performed data entry and document validation

● Processed public sector applications

● Managed mail sorting, scanning, and batching

● Supported the accurate preparation of documents

Finishing Technician – Essilor, Dallas, TX Feb 2019–Sep 2019

● Used OptiFacts software for frame tracing and order entry

● Managed intake and processing of optical frames

● Processed frame on computer to put one in the system

● Frames are quality control processed

Cash/Trade Processor – Randstad/Citi, Irving, TX Jan 2018–Feb 2019

● Processed applications with compliance standards

● Performed mailroom and batch preparation duties

● Processed shred room for destroying items

● Prepping items for quality control to be checked EDUCATION

Tarrant County College – Dietetic Technician Program (2005–2008) High-Tech Institute – Medical Assistant Diploma (2001–2002) MILITARY SERVICE

United States Army – Food Service Specialist (1996–1999)

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