Customer Service & Logistics Driver Coordinator
Resume:
CRYSTAL MORGAN-ESPINAL
Irving, TX *****
************@*****.***
PROFESSIONAL SUMMARY:
Highly motivated and committed professional with twenty-five plus years of experience providing excellent customer service. Verbal and written communication skills. Strong interpersonal skills.
WORK EXPERIENCE:
Sweet Rayne’s Logistics LLC. Irving, Tx.
Driver Coordinator and Ambassador March 2023-Present
Located loads for CDL A and Non CDL A drivers. Took care of back office paper work emailed Proof of Delivery to Broker received next load.
Variant/Werner Enterprise - Dallas, Tx.
Professional Driver April 2022-March 2023
Received freight from shippers drop load to receiver with bill of lading once at receiver drop trailer had proof of delivery signed send in proof of delivery to dispatcher etc.
Nissan Motor Acceptance Corporation -Irving, TX
Lease Customer Network/Retail Agent/Insurance: January 2018-April 2022
Verbal, written communication, collections, client & partner relationship management.
Business development, high touch customer service, attention to detail & organized.
Spectrum Cable/ Time Warner Inc/ Comcast Irving, TX
Technical Support/Lead/Customer Service: September 2004 - January 2018
Decision making to ensure he/she are happy with suitable services. Planned and prioritized to get all the needs and wants of the customer.
EDUCATION: Certificate: International Aviation and Travel Academy-Travel and Tourism, Arlington, TX
Certificate: Road master-Professional Driver
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