Medical Courier Driver - Customer-Focused Driver
Resume:
Huma Hussain
Ocala, FL *****
************@*****.***
CAREER PROFILE
Quality focused, customer service oriented, and engaging professional adept at shifting priorities and bringing flexibility to dynamic situations.
Success in high-stress environments and in positions requiring well-developed
hands-on skill sets.
Strong ability to Assimilate Job requirements and employ new concepts and technologies.
Bilingual – Fluent in English and Urdu.
Trustworthy,organized, and productive team player.
Manages time and prioritizes duties in fast-paced, multi-task environments.
Microsoft Word, Excel, and PowerPoint.
KEY QUALIFICATIONS
Verification Practice Structure Leadership & Management
EDUCATION & PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy
Associate of Science Degree – Healthcare Management, 2019
Florida Ready to Work Certificate, State of Florida, 2012
ACS Youth Service Passport, Tampa Workforce Alliance, 2005
Microsoft Office Suite, Tampa Workforce Alliance, 2005
WORK EXPERIENCE
Lyft – Driver
2.6k+ Rides – 5.0 Rating – Gold Driver.
2022- Present
Avon – Gainesville, FL 03/2011 – Presents
Customer Service Representative
Process orders from websites and mail products to clients.
Deal with data that is sensitive and confidential in nature.
Bring a finely tuned attention to detail and commitment to quality to all assigned tasks.
Shand’s Hospital – Gainesville, FL 03/2013 – 08/2013
Clerical Support
Answered customer phone calls.
Worked with patient’s medical information and faxed documents.
Handled paperwork and exhibited a high level of customer service and care.
Career Source Center – Gainesville, FL 08/2012 – 12/2012
Front Desk Receptionist
Greeted guests entering the facility and provided customers with information.
Fielded phone calls and organized paperwork.
Performed general everyday tasks necessary for the efficient running of the business.
Gainesville Sun Newspaper – Gainesville, FL 10/2009 – 02/2010
Inserter
Prepared incoming and outgoing mail for distribution.
Kept necessary records and completed forms.
Complied with company standards of quality assurance and quantity control.
VOLUNTEER EXPERIENCE
CAIR – Tampa, FL 05/2006 – 09/2006
Front Desk
Interacted with customers in a positive and encouraging manger.
Provided information in response to inquiries about products and services.
Resolved problems and complaints in a timely manner to ensure efficient customer service.
V.A. Hospital – Gainesville, FL 08/2009 – 08/2012
Clerical Support
Greeted patients, ascertained needs, and created files.
Accompanied patients to their rooms.
Performed data entry and maintained patient privacy and confidentiality.
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