Bilingual Customer Support & Logistics Coordinator
Resume:
WORK EXPERIENCE
SUMMARY
Supply Coordinator Rose Gourmet - Brooklyn, NY 2022 - 2023
Customer Service Hosiery Boutique - Brooklyn, NY 2023 - 2026 ******.**********@*****.*** +48-787-***-*** Rzeszow Receiving and inspecting deliveries, verifying their compliance with order documents under time pressure.
Entering invoice and shipping document data into the warehouse management system, maintaining accurate documentation, and eliminating errors in inventory records. Monitoring current inventory levels and reporting the need for missing products Daily customer support in-store and online via chat, email, and telephone. Handling complaints and returns — managing after-sales procedures and verifying purchase documentation.
Quickly, professionally, and independently resolving difficult situations while maintaining the highest level of customer satisfaction.
Billingual Customer Service Specialist with 4 years of experience in the demanding New York market. I combine fluent English with administrative skills and logistics coordination. Experienced in conflict resolution and effective management of operational processes. Motivated to quickly adapt and bring international standards to the team.
EDUCATION
Liceum ogólnokształcące – profil lingwistyczny, Zespół 2019 - 2022 Szkół Nr 1 im. Janusza Korczaka w Łańcucie
Linguistic profile / bilingual program with an emphasis on English. Intensive English language studies, with English used as the language of instruction for selected subjects.
• English Language • Problem Solving & Complaints • Handling Professional Customer Service
• Logistics & Order Coordination • Independence & Excellent Organization • Multitasking & Time Management • Data Entry • MS Office Suite (Excel, Word) SKILLS
OLIWIA SZUPER
C u s t o m e r S u p p o r t S p e c i a l i s t
LANGUAGES
English - fluent
Polish - native
Wyrażam zgodę na przetwarzanie moich danych osobowych w celu obecnych i przyszłych rekrutacji zgodnie z RODO.
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